Job Description
Customer Service Specialist (Temporary)
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Immediate Starts Available | Multiple Vacancies | | Hybrid Working | Potential Permanent Opportunities | Immediate start
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£15.38 per hour | Saturday once a month - Time and a Half | Bank holidays - Double time
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Are you an experienced Customer Service or Contact Centre professional available immediately and looking for your next opportunity?
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Do you enjoy helping customers, solving problems, and working in a fast-paced environment where every day brings something new?
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We're working with one of the UK's most innovative and rapidly growing businesses to recruit multiple Customer Experience Specialists on an initial temporary basis. These are exciting opportunities to join a supportive, customer-focused team and make an impact from day one.
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Not only will you gain valuable experience with a market-leading organisation, but there is also the potential for longer-term and permanent opportunities for high-performing individuals.
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The Role
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As a Customer Experience Specialist, you'll be at the heart of the customer journey, delivering exceptional service and support across multiple communication channels.
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Responsibilities include:
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✅ Managing customer enquiries via telephone, email and live chat
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✅ Providing accurate information and guidance to customers
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✅ Resolving queries efficiently while delivering an outstanding customer experience
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✅ Updating and maintaining customer records accurately
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✅ Investigating issues and identifying the best customer outcomes
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✅ Building strong relationships and creating positive customer interactions
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✅ Working closely with colleagues to ensure service excellence is delivered consistently
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What We're Looking For
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We're keen to speak with candidates who can hit the ground running and bring previous customer service experience within a fast-paced environment.
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You'll have:
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✔ Previous contact centre or call centre experience
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✔ Strong experience supporting customers through phone, email and LIVE CHAT channels
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✔ Excellent communication skills, both written and verbal
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✔ A calm, professional and customer-focused approach
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✔ Strong attention to detail and the ability to manage multiple tasks
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✔ Good IT skills and confidence working across various systems
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✔ A positive attitude and a genuine passion for helping customers
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Desirable Experience
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⭐ Experience within financial services, insurance, banking or another regulated environment
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⭐ Knowledge of FCA regulations and Treating Customers Fairly principles
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⭐ Experience working within a high-volume customer service environment
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What's On Offer?
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💷 £15.38 per hour
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🚀 Immediate starts available
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📍 Hybrid working
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👥 Multiple positions available
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📚 Full training and ongoing support
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🌟 Opportunity to gain experience with a highly regarded, growing business
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📈 Potential for permanent opportunities for successful candidates
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🤝 Friendly, supportive and collaborative team culture
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Why Apply?
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Whether you're between roles, looking to expand your experience, or seeking an opportunity that could lead to something permanent, this is an excellent chance to join a business that genuinely values its people and customer experience.
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If you're an experienced customer service professional who thrives in a busy contact centre environment and can start at short notice, we'd love to hear from you.
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Apply today to secure your interview and start your next opportunity immediately.
Customer Sevice Specialist (Temporary) in London employer: Tate Recruitment
Join a dynamic and supportive team as a Customer Service Advisor in the vibrant Old Trafford area of Manchester, where you will play a crucial role in enhancing customer experiences during an exciting growth phase. With flexible working hours, competitive pay, and opportunities for professional development, this organisation prioritises employee well-being and career progression, making it an excellent employer for those seeking meaningful and rewarding work.
