At a Glance
- Tasks: Connect with customers via phone, email, and live chat to provide tailored support.
- Company: Join a leading global tech insurance brand in Central London.
- Benefits: Enjoy a dynamic workplace with opportunities for growth and innovation.
- Why this job: Be part of a team that values ambition and uses advanced technology.
- Qualifications: Contact centre experience and a degree; insurance knowledge is a bonus.
- Other info: Perfect for those looking to kickstart their career in a vibrant environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading recruitment firm in Central London seeks ambitious Customer Service Advisors to join a global tech insurance brand. The role involves connecting with customers through phone, email, and live chat, providing tailored support using advanced technology.
Ideal candidates should have contact centre experience and a degree, with knowledge in insurance or financial sectors considered a plus. Join a company that values innovation and ambition in a dynamic workplace.
Hybrid Tech Insurance Customer Service Pro employer: Tate Recruitment
Contact Detail:
Tate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Tech Insurance Customer Service Pro
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and insurance sectors. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Practice makes perfect! Get comfortable with common customer service scenarios. Role-play with a friend or use online resources to sharpen your skills before the big interview.
✨Tip Number 3
Show off your tech-savvy side! Familiarise yourself with the latest tools and platforms used in customer service. Mentioning these in your conversations can really impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance to stand out from the crowd.
We think you need these skills to ace Hybrid Tech Insurance Customer Service Pro
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight any contact centre experience and relevant qualifications, especially if you’ve got a degree or knowledge in insurance or finance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a perfect fit for our dynamic workplace. Don’t forget to mention your passion for innovation!
Show Off Your Tech Savvy: Since we’re all about advanced technology, make sure to mention any tech skills or tools you’re familiar with. Whether it’s CRM systems or live chat platforms, let us know how you can leverage tech to enhance customer support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get you into the process quickly. Plus, it shows you’re keen on joining our global tech insurance brand!
How to prepare for a job interview at Tate Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the tech insurance industry. Familiarise yourself with common terms and concepts, as well as the specific products offered by the company. This will show that you're genuinely interested and ready to engage with customers.
✨Practice Makes Perfect
Since you'll be connecting with customers through various channels, practice your communication skills. Role-play different scenarios with a friend or family member, focusing on how to handle inquiries via phone, email, and live chat. This will help you feel more confident during the interview.
✨Showcase Your Experience
Highlight your contact centre experience during the interview. Be prepared to share specific examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to provide tailored support, which is key for this role.
✨Embrace Innovation
Since the company values innovation, think about how you can contribute to that culture. Be ready to discuss any tech tools or software you've used in previous roles and how they improved customer service. Showing your enthusiasm for technology will set you apart from other candidates.