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- Tasks: Be the go-to person for customer experience and help create a vibrant workplace culture.
- Company: Join a growing family-run business that values exceptional service and teamwork.
- Benefits: Enjoy a competitive salary, pension scheme, and fun social events.
- Other info: Flexible work environment with opportunities for training and bonuses.
- Why this job: Make a real difference in customer experience while having fun with a close-knit team.
- Qualifications: Strong communication skills and a passion for people are essential.
The predicted salary is between 22000 - 24000 £ per year.
IMMEDIATE START £26k - £28k
Full time office based role
Free Parking
Location: Guildford
One a month travel to Luton office
Our client is a growing family run business, focusing on providing exceptional customer service. They are seeking an experienced Customer Experience / Culture Assistant to join a fast-paced team based in Guildford.
This role sits within the customer experience team, where you will be the first point of contact for external customers and will also look after internal employees with all company socials, events, and benefits, contributing to maintaining a positive work environment. They are looking for someone who embodies their values and is a people person over experience.
Your main duties will include:
- Assisting / managing onsite Customer Experience
- Maintaining high quality facilities with Customer Experience Team
- Managing customer communication
- Supervising business events
- Supervising efficient running of office
- Assisting operational staff
Essential Skills:
- Organisation
- Attention to detail and high levels of accuracy
- Great communication skills
- Ability to work well independently and within our team
- Flexible and adaptable
- Strong work ethic
Benefits:
- Pension scheme
- Consistent training & development opportunities
- Fun, close-knit sociable office
- Individual staff awards
- Various social events paid for by the Company
- Opportunity to earn bonuses in line with Company gross profit
Locations
Customer Experience & Culture Assistant in Guildford, Surrey employer: Tate Recruitment
Contact Detail:
Tate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Culture Assistant in Guildford, Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about customer experience, think of examples from your past that showcase your people skills and how you’ve contributed to a positive environment.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you admire. Express your interest in their work and ask if they have any upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website for a smoother process! We love seeing applications come in directly, and it gives us a chance to get to know you better. Plus, it’s a great way to show you’re genuinely interested in joining our team.
We think you need these skills to ace Customer Experience & Culture Assistant in Guildford, Surrey
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us how you embody our values and why you’re a people person.
Tailor Your Application: Make sure to tailor your application to the role of Customer Experience & Culture Assistant. Highlight your organisational skills and attention to detail, as these are key for us in maintaining a positive work environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate great communication skills, so make sure your writing is easy to read and gets straight to the heart of what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our growing family-run business.
How to prepare for a job interview at Tate Recruitment
✨Know the Company Culture
Before your interview, take some time to research the company’s values and culture. Since they’re looking for someone who embodies their values, be ready to discuss how your personal values align with theirs. This shows you’re not just a fit on paper but also a great cultural match.
✨Showcase Your People Skills
As a Customer Experience & Culture Assistant, being a people person is key. Prepare examples of how you've successfully interacted with customers or colleagues in the past. Highlight your communication skills and any experience you have in managing events or social activities.
✨Demonstrate Organisation and Attention to Detail
This role requires strong organisational skills and attention to detail. Bring along examples of how you’ve managed multiple tasks or projects simultaneously. You could even mention specific tools or methods you use to stay organised, which will impress them with your proactive approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming events, or how they measure success in this role. This not only shows your interest but also gives you insight into whether this is the right fit for you.