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For Companies At a Glance
- Tasks: Support project management and deliver exceptional customer service with precision.
- Company: Dynamic company in Eastleigh, offering a collaborative work environment.
- Benefits: Competitive pay, professional growth opportunities, and a supportive team.
- Why this job: Gain valuable experience while making a real impact in a fast-paced role.
- Qualifications: Strong admin skills, excellent communication, and a passion for learning.
- Other info: Temp roles can lead to permanent positions, providing flexibility and insight.
The predicted salary is between 13 - 13 £ per hour.
Location: Eastleigh, Hampshire
Role Type: Temporary
Contract: Temporary to Permanent
Salary: £13.00 - £13.33 per hour (annual approx. £26,208)
Hours: Monday to Friday, 8.00am – 4.30pm
Based in Eastleigh, Hampshire, our client is a dynamic and fast-paced company seeking a dedicated Administrative and Customer Service Specialist to join their team as a Contracts Administrator. The aim is to deliver exceptional customer service and meet contractual obligations with precision and care. If you are a confident and experienced administrator with a passion for customer service and attention to detail, we want to hear from you.
Key Responsibilities
- Fully support the Project Management Team in a demanding role.
- Ensure high levels of customer service both internally and externally.
- Assist in managing client, customer and contract needs.
- Monitor, review and control individual property requirements.
- Plan and schedule appointments for surveyors.
- Ensure surveys are returned and queries resolved.
- Assist in planning and scheduling appointments for installations.
- Ensure all paperwork is received and logged correctly.
- Raise purchase orders as necessary.
- Assist with property recalls and allocation of engineers.
- Update the business tracker and provide progress reports.
- Assist with KPIs.
- Liaise with clients and customers to address and meet their requirements.
- Deliver continuous improvement in service to achieve customer satisfaction.
- Adapt to the changing demands of the business and support other operations as needed.
- Perform other duties as required.
Skills and Experience
- Excellent IT skills, proficient in Microsoft Office applications and in-house systems.
- Strong written and oral communication skills.
- Basic numeracy skills.
- Confident and experienced administrator.
- Ability to communicate clearly and concisely.
- Self-motivated and able to drive forward initiatives.
- Develop, establish, and maintain a work priority system.
- Build good working relationships with other departments and third parties.
- Strong problem-solving skills.
- Passionate about learning new skills.
What They Offer
- A supportive and collaborative work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
Temping is a great way to build up your career prospects, while allowing you to gain experience in a range of different companies. People temp for many different reasons, whether it is to gain experience, fill the gap between permanent positions or as a lifestyle choice. Temp jobs often present the opportunity to become permanent roles, providing insight into a company without the initial permanent obligation.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure every candidate has the best experience, please let us know if there are any adjustments we can make during the application or interview process. We value your individuality and invite you to share your preferred pronouns in your application.
Contracts Administrator in Eastleigh employer: Tate Recruitment
Contact Detail:
Tate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Administrator in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Contracts Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for administrative roles, and don’t forget to highlight your customer service skills and attention to detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t wait too long; the sooner you apply, the better your chances!
We think you need these skills to ace Contracts Administrator in Eastleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contracts Administrator role. Highlight your administrative skills and customer service experience, as these are key for us. Use specific examples that show how you've met similar challenges in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it concise but engaging, and don’t forget to mention your enthusiasm for delivering exceptional customer service.
Show Off Your IT Skills: Since we’re looking for someone with excellent IT skills, make sure to mention your proficiency in Microsoft Office and any other relevant systems. If you have experience with in-house systems, definitely include that too!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, it shows you’re serious about joining our dynamic team!
How to prepare for a job interview at Tate Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Contracts Administrator. Familiarise yourself with the key tasks mentioned in the job description, like supporting the Project Management Team and managing client needs. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where you resolved issues or improved service delivery, as this will highlight your ability to meet contractual obligations with care.
✨Brush Up on Your IT Skills
As the job requires proficiency in Microsoft Office and in-house systems, it’s a good idea to refresh your skills before the interview. Be ready to discuss how you've used these tools in previous roles, especially in relation to tracking progress and managing paperwork, as this will show you're prepared for the technical aspects of the job.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewer. Inquire about the team dynamics, opportunities for professional growth, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
