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For Companies At a Glance
- Tasks: Manage customer orders, collaborate with teams, and handle inbound calls.
- Company: Join an award-winning, fast-growing company that values its people.
- Benefits: Starting salary of £30,609, annual pay rise, and exceptional perks.
- Why this job: Thrive in a vibrant culture with tailored career progression and hybrid flexibility.
- Qualifications: Excellent communication skills and experience in customer support.
- Other info: Enjoy a supportive environment with a focus on wellbeing and fun.
The predicted salary is between 30609 - 42700 £ per year.
Overview
Watford | £30,609 + Exceptional Benefits | Hybrid Option After Probation
Are you ready to join a company that’s award-winning, fast-growing, and genuinely passionate about its people? We’re hiring on behalf of a reputable and forward-thinking organisation that’s expanding its customer service team. If you’re someone who thrives in a positive, high-energy environment, values structured development, and wants to be part of a supportive culture, this could be your next big move.
Why You’ll Love Working Here
- Culture-Driven: Work in a bright, colourful office where collaboration, wellbeing, and fun are part of everyday life.
- Training That Sets You Up for Success: A 2-month induction programme delivered in cohort groups to help you build strong peer relationships and feel supported from day one.
- Hybrid Flexibility: After completing your 6-month training and probation, you’ll enjoy the freedom of hybrid working.
- Tailored Career Progression: Your growth path is shaped around your goals – whether that’s leadership, specialisation, or personal development.
What You’ll Be Doing
- Managing customer orders and quotes
- Updating customers and internal systems
- Collaborating with internal and external teams
- Handling inbound calls and general admin
Who We’re Looking For
- Excellent communicator with a passion for customer service
- Experience in a customer support role
- Confident using CRM systems and Outlook
- A team player with great interpersonal skills
- Able to commute to Watford for training
Benefits That Go Beyond the Basics
- Starting salary: £30,609 per annum
- Annual pay rise every April
- Salary sacrifice car leasing and electric car charging
- Private medical benefits
- Increasing annual leave with service
- Retail discounts and financial services perks
- Company share schemes
- Death in service cover
- Free shuttle bus from Watford Junction to Croxley Business Park
- On-site parking
Easily accessible by car (M1) or public transport (Overground from Euston, St Albans, Hemel Hempstead, or from London on the Metropolitan Line).
Seniority level
- Associate
Employment type
- Full-time
Job function
- Customer Service
- Industries: Telephone Call Centers and Financial Services
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Customer Service Executive employer: Tate Recruitment
Contact Detail:
Tate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since they’re looking for excellent communicators, try role-playing common customer service scenarios with a friend. This will help you feel more confident and prepared when handling those tricky questions.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you’re engaged and keen to learn more about the role and the company. Think about what matters to you, like career progression or training opportunities, and bring those up.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Let’s get you that Customer Service Executive position!
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past. We love seeing candidates who genuinely care about making a difference!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experience and skills that match the job description. We want to see how you fit into our culture-driven environment, so don’t be shy about showcasing your personality!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for excellent communicators, so show us your ability to convey information effectively right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Tate Recruitment
✨Know the Company Culture
Before your interview, take some time to research the company’s culture. Since they value collaboration and a positive environment, think about how your own experiences align with this. Be ready to share examples of how you thrive in team settings and contribute to a fun workplace.
✨Showcase Your Customer Service Skills
As a Customer Service Executive, your ability to communicate effectively is key. Prepare specific examples from your past roles where you’ve successfully managed customer queries or resolved issues. Highlight your passion for customer service and how it drives your work.
✨Familiarise Yourself with CRM Systems
Since the role requires confidence in using CRM systems, brush up on any relevant software you’ve used before. If you’re familiar with specific tools, mention them during the interview. This shows you’re proactive and ready to hit the ground running.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training programme or career progression opportunities. This not only demonstrates your interest in the role but also shows that you’re serious about your long-term growth within the company.
