Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customer and employee interactions, managing events and communications.
- Company: Join a growing family-run business dedicated to exceptional customer service.
- Benefits: Enjoy free parking, a pension scheme, training opportunities, and fun social events.
- Why this job: This role offers a vibrant culture, teamwork, and the chance to make a real impact.
- Qualifications: We're looking for a people person with great communication skills and a strong work ethic.
- Other info: Office-based in Guildford with occasional travel to Luton.
The predicted salary is between 20000 - 24000 £ per year.
Customer Experience & Culture Assistant
IMMEDIATE START
- £25k – £27k
- Full time office based role
- Free Parking
- Location: Guildford
- One a month travel to Luton office
Our client is growing family run business, where they focus on providing exceptional customer service, they are now an experienced Customer Experience / Culture Assistant to join a fast paced team based in Guildford.
This role sits within the customer experience team, you will be the first point of contact for not just external customers, but also looking after internal employees with all company socials / events / benefits and contribute to maintaining a positive work environment.
They are looking for someone who embodies their values and is a people person over experience
Your main duties will include:
- Assisting / managing onsite Customer Experience
- Maintaining high quality facilities with Customer Experience Team
- Managing customer communication
- Supervising business events
- Supervising efficient running of office
- Assisting operational staff
Essential Skills:
- Organisation
- Attention to detail and high levels of accuracy
- Great communication skills
- Ability to work well independently and within our team
- Flexible and adaptable
- Strong work ethic
Benefits:
- Pension scheme
- Consistent training & development opportunities
- Fun, close knit sociable office
- Individual staff awards
- Various social events paid for by the Company
- Opportunity to earn bonuses in line with Company gross profit
#J-18808-Ljbffr
Customer Experience & Culture Assistant employer: Tate Recruitment
Contact Detail:
Tate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Culture Assistant
✨Tip Number 1
Familiarise yourself with the company's values and culture. Since they prioritise a people-oriented approach, demonstrating your alignment with their ethos during any interactions can set you apart.
✨Tip Number 2
Prepare to showcase your organisational skills. Think of examples from your past experiences where you've successfully managed events or communications, as this role heavily relies on these abilities.
✨Tip Number 3
Engage with current employees on platforms like LinkedIn. This can give you insights into the company culture and help you understand what they value in a team member.
✨Tip Number 4
Be ready to discuss how you handle customer interactions. Prepare anecdotes that highlight your communication skills and ability to maintain a positive environment, as these are crucial for the role.
We think you need these skills to ace Customer Experience & Culture Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Experience & Culture Assistant position. Tailor your application to highlight how your skills align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and your ability to contribute to a positive work environment. Use specific examples from your past experiences to demonstrate your people skills and organisational abilities.
Highlight Relevant Skills: Make sure to emphasise your organisation, attention to detail, and communication skills in your CV. Provide concrete examples of how you've successfully managed events or improved customer experiences in previous roles.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tate Recruitment
✨Show Your People Skills
As a Customer Experience & Culture Assistant, you'll be the first point of contact for both customers and employees. Make sure to highlight your interpersonal skills during the interview. Share examples of how you've successfully interacted with people in previous roles.
✨Demonstrate Organisation and Attention to Detail
This role requires strong organisational skills and attention to detail. Prepare to discuss specific instances where you've managed multiple tasks or projects effectively. Bring up any tools or methods you use to stay organised.
✨Emphasise Flexibility and Adaptability
The job description mentions the need for flexibility and adaptability. Be ready to talk about times when you've had to adjust to changing circumstances or take on new responsibilities. This will show that you're a good fit for their fast-paced environment.
✨Research the Company Culture
Since this role is focused on maintaining a positive work environment, it's crucial to understand the company's culture. Do some research on their values and recent events. Mentioning these during your interview can demonstrate your genuine interest in the company.
