Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead IT operations, manage Entrata services, and enhance user support.
- Company: Dynamic global organisation with a focus on innovation.
- Benefits: Competitive salary, leadership role, and opportunities for professional growth.
- Why this job: Shape technology strategy and drive operational excellence in a vibrant environment.
- Qualifications: 10+ years in IT operations, strong Entrata experience, and leadership skills.
- Other info: Join a high-performing team and make a real impact in IT.
The predicted salary is between 72000 - 108000 ÂŁ per year.
A leading global organisation is seeking a Vice President of IT Operations to oversee three critical technology functions: Entrata application services, end‑user support, and corporate IT infrastructure. This is a strategic leadership role requiring hands‑on expertise in Entrata and strong IT project management skills to deliver operational excellence and drive innovation across enterprise systems. You’ll lead high‑performing teams, collaborate with senior stakeholders, and ensure seamless IT service delivery across applications, infrastructure, and user support.
Role & Responsibilities
- Entrata Application Service Management
- Build and lead a dedicated team to support the Entrata platform, ensuring high availability and performance.
- Oversee the full application lifecycle: deployment, upgrades, incident resolution, and vendor coordination.
- Define and implement SLAs, KPIs, and continuous improvement initiatives.
- Align Entrata capabilities with business needs through stakeholder collaboration.
- End-User Support Leadership
- Manage local end‑user support operations, ensuring timely resolution of IT issues.
- Develop and enforce support policies, procedures, and standards to enhance user experience.
- Implement ITSM best practices and tools to streamline support operations.
- Drive training and development initiatives for a high‑performing support team.
- Corporate IT Infrastructure Oversight
- Provide administrative oversight for IT infrastructure resources, including network, servers, storage, and security systems.
- Coordinate with global infrastructure teams to ensure compliance, reliability, and scalability.
- Support audits, risk assessments, and adherence to IT governance and cybersecurity policies.
- Act as the local escalation point for infrastructure‑related issues and projects.
Key Skills & Experience
- Mandatory experience with Entrata platform (implementation, support, and optimization).
- Strong IT project management skills, including planning, execution, and stakeholder communication.
- 10+ years of experience in IT operations, with at least 3 years in a senior leadership role.
- Proven experience managing enterprise applications and end‑user support teams.
- Strong understanding of IT infrastructure, network systems, and cloud technologies.
- Excellent leadership, communication, and stakeholder management skills.
Preferred Skills
- ITIL certification or equivalent service management credentials.
- Familiarity with global IT operations and cross‑cultural team management.
- Strong analytical and problem‑solving abilities.
Don’t miss this opportunity to lead enterprise‑level IT operations and shape technology strategy within a dynamic organisation. Apply now with your most up-to-date CV!
Vice President of IT Operations in City of London employer: Tate Recruitment
Contact Detail:
Tate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President of IT Operations in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who have experience with Entrata. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your hands-on experience with Entrata and IT project management. This will give you an edge during interviews and showcase your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses, especially around leadership and team management. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Vice President of IT Operations in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with Entrata and showcases your IT project management skills. We want to see how your background aligns with the role, so don’t be shy about emphasising relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Vice President of IT Operations role. Share your vision for leading high-performing teams and driving innovation in IT operations.
Showcase Leadership Experience: Since this is a senior leadership role, make sure to highlight your experience managing teams and collaborating with stakeholders. We’re looking for someone who can inspire and lead, so share examples of your leadership style and successes.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Tate Recruitment
✨Know Your Entrata Inside Out
Since this role requires hands-on experience with the Entrata platform, make sure you brush up on its features and functionalities. Be prepared to discuss how you've used Entrata in previous roles, including any challenges you faced and how you overcame them.
✨Showcase Your Leadership Skills
As a Vice President, you'll need to demonstrate strong leadership capabilities. Think of examples where you've successfully led teams, managed projects, or improved processes. Highlight your experience in building high-performing teams and how you foster collaboration among stakeholders.
✨Prepare for IT Project Management Questions
Expect questions about your project management skills, especially regarding planning and execution. Have specific examples ready that showcase your ability to manage timelines, budgets, and stakeholder communication effectively. This will show your potential employer that you can deliver operational excellence.
✨Understand IT Infrastructure Fundamentals
Familiarise yourself with key concepts related to IT infrastructure, including network systems and cloud technologies. Be ready to discuss how you've ensured compliance and reliability in past roles, as well as your approach to risk assessments and cybersecurity policies.
