Customer Service Specialist Multiple Opportunities Available | Hybrid Working | Career Growth | Financial Services £30,000 + 10% Bonus £3000 Paid overtime (Saturdays plus Bank holidays - £3000 Earning potential - £36,000 Are you an experienced customer service professional who loves solving problems and delivering exceptional customer experiences? Do you thrive in a fast-paced contact centre environment where no two days are the same? We're partnering with one of the UK's most exciting and rapidly growing digital businesses to recruit several Customer Experience Specialists to join their expanding team. This is far more than a traditional customer service role. You'll be the voice of the business, helping customers across multiple channels while playing a key part in creating outstanding customer journeys. If you're looking for a company that genuinely invests in its people, offers real progression opportunities, and puts customer experience at the heart of everything it does, we'd love to hear from you. As a Customer Experience Specialist, you'll support customers throughout their journey, providing expert guidance and resolving queries through a variety of communication channels. Delivering exceptional service via telephone, email and live chat ✅ Building rapport quickly and creating positive customer experiences ✅ Supporting customers with new enquiries, account updates and policy-related questions ✅ Identifying opportunities to add value and enhance the customer experience ✅ Working collaboratively with colleagues to continuously improve service standards Previous experience working within a contact centre or call centre environment ✔ Strong experience handling customer enquiries through telephone, email and LIVE CHAT (essential) ✔ A genuine passion for helping customers and delivering first-class service ✔ Experience within insurance, financial services or another regulated environment ⭐ Competitive salary Hybrid working model Clear career progression and development opportunities Ongoing training and support from experienced leaders Excellent wellbeing and healthcare benefits The chance to join a business experiencing significant growth and transformation This is an opportunity to become part of a modern, innovative organisation that's redefining customer experience through technology, data and exceptional service. If you have experience working in a call centre environment and are confident supporting customers via phone, email and live chat , we'd love to hear from you. Apply today and take the next step in your customer service career.
Specialist Services Administrator in City of London employer: Tate Recruitment
Join a dynamic and supportive team as a Customer Service Advisor in the vibrant Old Trafford area of Manchester, where you will play a crucial role in enhancing customer experiences during an exciting growth phase. With flexible working hours, competitive pay, and opportunities for professional development, this organisation prioritises employee well-being and career progression, making it an excellent employer for those seeking meaningful and rewarding work.
