At a Glance
- Tasks: Build relationships with business members and enhance their membership experience.
- Company: Join a friendly, collaborative team in a professional environment.
- Benefits: Good salary, bonus potential, and flexible working hours.
- Other info: Opportunity for career growth in a supportive team atmosphere.
- Why this job: Make a real impact by helping businesses thrive through valuable memberships.
- Qualifications: Experience in B2B roles and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting two Membership Account Executives to join a friendly, collaborative team environment. These are hands-on, office-based roles focused on building trusted relationships with business members and helping them achieve greater value and outcomes from their membership.
This is not a hard sales role. Success comes from consultative conversations, genuine curiosity about your customers’ businesses, and the ability to identify opportunities where additional services, events, upgrades or sponsorships can add real value.
The Opportunity
You’ll work closely with a portfolio of business members, acting as a first point of contact and trusted advisor throughout their membership journey. Your focus will be on engagement, retention and growth — ensuring members are fully aware of and involved in the benefits available to them.
The role suits someone who enjoys being operational, front-line and people-focused, with a natural ability to build rapport and confidence across a wide range of stakeholders.
Key Responsibilities
- Proactively engage with members to deliver an excellent, consistent customer experience
- Hold consultative conversations to understand business needs and identify value-added solutions
- Encourage participation in events, networking opportunities and business initiatives
- Explore and promote relevant upgrades, sponsorship and additional services where appropriate
- Support membership renewals and retention activity
- Conduct regular account calls and occasional 1-to-1 meetings (in person or virtual)
- Accurately maintain records and activity through a CRM system
- Attend occasional business events (early mornings or early evenings – typically 1–2 per month)
- Travel locally to meet members where required (Hertfordshire)
- Contribute to team targets around engagement, revenue growth and member satisfaction
What We’re Looking For
- Background in business-to-business roles, ideally across multiple industries
- Comfortable communicating with people at all levels, from SMEs to senior leaders
- Naturally consultative, with the confidence to have commercial conversations in a subtle, value-led way
- Professional, credible and customer-focused with high personal and business standards
- Strong organisational skills and attention to detail
- Enjoys working in a team-based, office environment
- Target-driven, but motivated by relationships and long-term value rather than hard selling
- Full UK driving licence and access to a vehicle you are happy to use for business purposes
- Willingness to travel locally across Hertfordshire for occasional face-to-face meetings and to attend networking events
Working Pattern & Rewards
- Office based in Hatfield, Monday to Friday
- Occasional attendance at business events outside core hours with time back in lieu
- Good basic salary, plus bonus and additional earning potential
- Two opportunities available: Full-time permanent position and Full-time 12-month fixed term contract
This is an excellent opportunity for someone who thrives in a relationship-led, professional environment and enjoys making a tangible difference to customer experience, engagement and long-term value.
Membership Account Executive in Belfast employer: Tate Recruitment
Join a dynamic and supportive team in Hatfield as a Membership Account Executive, where your role is pivotal in fostering meaningful relationships with business members. We offer a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, alongside a competitive salary and bonus structure. Enjoy the benefits of a flexible working environment, with occasional networking events that enhance both personal and professional connections.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Account Executive in Belfast
✨Tip Number 1
Network like a pro! Attend industry events and local meet-ups to connect with potential employers and other professionals. Remember, it’s all about building those relationships that can lead to job opportunities.
✨Tip Number 2
Be the expert in your field! Research the companies you’re interested in and understand their needs. This way, when you get the chance to chat with them, you can show how you can add real value to their business.
✨Tip Number 3
Follow up after interviews or networking events. A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows you’re genuinely interested in the role and the company!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic roles waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Membership Account Executive position!
We think you need these skills to ace Membership Account Executive in Belfast
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Membership Account Executive role. Highlight your experience in building relationships and consultative selling, as these are key to our success at StudySmarter.
Show Your Curiosity:In your application, let us see your genuine curiosity about our members' businesses. Share examples of how you've engaged with clients in the past and how you identified opportunities to add value.
Be Professional Yet Personable:We love a friendly approach! While maintaining professionalism, don’t hesitate to showcase your personality in your written application. We want to know who you are beyond your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Tate Recruitment
✨Know Your Members
Before the interview, research the types of businesses you’ll be engaging with. Understand their needs and how the membership can add value to them. This will help you demonstrate your consultative approach during the interview.
✨Practice Consultative Conversations
Prepare for the interview by practising how you would hold a consultative conversation. Think about questions you could ask to uncover a business's needs and how you can position the membership benefits as solutions.
✨Showcase Your Relationship Skills
Be ready to share examples from your past experiences where you successfully built rapport with clients or stakeholders. Highlight your ability to engage and retain members through genuine conversations and support.
✨Familiarise Yourself with CRM Systems
Since maintaining records through a CRM system is part of the role, brush up on your knowledge of CRM tools. If you have experience with any specific systems, mention that during the interview to show you’re prepared for the operational side of the job.
