At a Glance
- Tasks: Assist with ticket sales and memberships, creating amazing experiences for our visitors.
- Company: Join the iconic Tate, a leader in the cultural sector.
- Benefits: Competitive salary, part-time hours, and a vibrant work environment.
- Other info: Opportunity to work in a dynamic setting at Tate Modern and Tate Britain.
- Why this job: Be part of a friendly team and make a real impact on customer experiences.
- Qualifications: Strong communication skills and a passion for sales.
The predicted salary is between 24307 - 24307 € per year.
Job Reference: TG34309698
Number of Positions: 1
Contract Type: Fixed Term - Part Time
Salary: £24,307 per annum (pro‑rated to the full‑time equivalent of £30,384)
Working Hours: 28.8
Location: Tate Modern and Tate Britain
Closing Date: 24/05/2026
Job Category: Visitor Experience
Region / Division: London
Job Introduction
Do you like sales? Do you like working in a fast‑paced environment? Do you enjoy working as part of a team? Do you have good written and verbal communication skills? Tate is looking for a Memberships and Ticketing Assistant to join our team! If this sounds like you and you would really like the chance to create positive experiences for our customers, then this is the job for you.
Our Membership and Ticketing Services (MTS) operate seven days a week, including some evenings. We have the largest membership scheme of its type in Europe and are very proud of the service we offer.
As a Membership and Ticketing Services Assistant you will work on the ticket desks and our contact centre confidently selling tickets, membership and related products, building customer relationships and delivering the type of high‑quality service and information that people like to talk about whether face to face, over the phone or via email.
The role can be busy and will challenge you at times, but we are a friendly team who share ideas and support each other.
EEO Statement
Tate aims to attract and retain talented people from all backgrounds. We particularly encourage applications from black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the cultural sector.
TG34309698 Membership & Ticketing Assistant employer: Tate Museum
Tate is an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration. As a Membership & Ticketing Assistant at our iconic locations in London, you will enjoy the benefits of working within a supportive team environment, with opportunities for personal and professional growth while contributing to enriching visitor experiences. Join us in making a meaningful impact in the cultural sector, where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land TG34309698 Membership & Ticketing Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tate and its values. This will help you connect with the team and show that you're genuinely interested in creating positive experiences for customers.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers face-to-face and over the phone, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with different scenarios.
✨Tip Number 3
Show your sales skills! Think of examples from your past experiences where you successfully sold something or helped a customer. Be ready to share these stories during your interview to demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Tate team right from the start.
We think you need these skills to ace TG34309698 Membership & Ticketing Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love creating positive experiences for customers. Share any relevant experiences where you've gone above and beyond to help someone out!
Highlight Your Team Spirit:We’re all about teamwork here at Tate! Make sure to mention any past roles where you’ve worked closely with others. We want to see that you can thrive in a fast-paced environment alongside your colleagues.
Be Clear and Concise:Good written communication is key for this role. Keep your application clear and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Tate Museum
✨Know Your Stuff
Before the interview, make sure you understand Tate's mission and values. Familiarise yourself with their membership schemes and ticketing processes. This will show that you're genuinely interested in the role and ready to contribute to the team.
✨Show Off Your Sales Skills
Since this role involves sales, be prepared to discuss your previous experience in a fast-paced environment. Think of specific examples where you've successfully sold a product or service, and how you built relationships with customers. This will demonstrate your ability to thrive in a busy setting.
✨Practice Your Communication
As you'll be interacting with customers face-to-face, over the phone, and via email, practice your verbal and written communication skills. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as friendly and approachable.
✨Emphasise Teamwork
Tate values a supportive team environment, so be ready to share examples of how you've worked well in a team before. Highlight any experiences where you've collaborated with others to achieve a common goal, as this will resonate with the interviewers.
