Senior Key Account Manager, Global & Europe

This is a home-based role and can be located in any EU location T&L have a legal entity in.

About this role: The Senior Key Account Manager plays a crucial role in driving revenue growth and building strong, long-term relationships with one or a small number of the company’s largest key accounts at Global and Regional (Europe) level. This role requires a deep understanding of customer needs, the ability to develop and execute strategic sales plans, and a proven track record of exceeding sales targets. The Senior Key Account Manager will also mentor and potentially coach more junior team members, contributing to the overall success of the sales team.

Accountabilities:

• Build and maintain strong relationships with one or more large key accounts, acting as the primary point of contact and trusted advisor.
• Collaborate with customers to understand their business objectives and work closely with Technical Services to develop tailored solutions that align with customer needs.
• Develop sales plans and own a sales target for their portfolio.
• Provide guidance and support to junior team members, fostering their professional development and contributing to the overall success of the sales team.
• Lead the negotiations and closing of complex deals for large accounts, ensuring profitability and achieving sales targets.
• Analyse sales data to identify trends, opportunities, and areas for improvement, providing valuable insights to leadership to inform strategic decision-making.
• Maintain a deep understanding of industry trends and competitor activity, adapting sales strategies accordingly.
• Provide input into sales forecasting and budgeting processes, ensuring accurate projections and efficient resource allocation.
• Collaborate effectively with other Sales & Marketing and Customer Service teams to ensure seamless service delivery and high customer satisfaction.

Skills and Experience:

• Bachelor’s degree or equivalent experience.
• At least 5 years’ experience in sales, account management, technical sales or similar commercial roles.
• Technical background strongly preferred.
• Strong understanding of Sales & Account Management Job Family policies, objectives, operations and related activities.
• Specialist knowledge in the end-to-end sales process and broad knowledge of several related disciplines.
• Strong communication skills to persuade and influence assigned key accounts.
• The role needs to adapt styles, interpret and explain information to differentiation audiences from inside and outside the organisation who are not familiar with the subject matter.
• Resolve customer issues that are complex or unusual requiring original thought, research, new approaches and analytical techniques.
• Proven ability to significantly influence departmental outcomes through effective decision-making for assigned teams.
• Provides guidance on applying existing principles and contributes insights to the development of new policies and strategies.

What we can offer you:

As a business operating in 50 countries worldwide, we offer a global rewards package to all employees alongside a range of country-specific benefits. In addition to the flexible working policy, hybrid working model & competitive salary we offer. Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.