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- Tasks: Reconnect with lapsed customers and build new relationships while updating the database.
- Company: Join a friendly, expanding service-based organisation in Hertford that values teamwork and growth.
- Benefits: Enjoy 25 days holiday, private healthcare, competitive salary, and a dog-friendly office.
- Why this job: Be part of a dynamic team focused on client relationships and business development in a supportive environment.
- Qualifications: Must have customer service experience, confidence in cold calling, and excellent communication skills.
- Other info: Interviews are ongoing, so apply early to secure your chance!
The predicted salary is between 22000 - 26000 £ per year.
We are recruiting for a Business Development Coordinator for a well established and expanding Hertford service based organisation. This is a full-time office based role, the working hours are Monday to Friday: 8.00am to 5.00pm.
The company has a friendly and welcoming environment where all staff are valued team members. You will be working as part of a team who have a passion for growth, client relationships, strategy and staying ahead in a constantly evolving business. This is a new position within the team and is principally aimed at building and maintaining the customer base - developing new relationships and keeping the customer database updated.
Day to day Responsibilities:
- Going through a list of lapsed customer contacts - re-connecting and building new relationships, whilst updating the database with new information.
- Cross collaborating within the business to deliver high levels of customer service.
- Assist at identifying and researching potential new clients, including industry partners.
- Reach out to new and lapsed clients by way of cold calling and emails.
- Qualify any leads and ensure timely follow up calls and emails.
- Coordinate meetings and presentations for prospective clients.
- Assist in the preparation of proposals, presentations and sales materials.
- Help manage and track client relationships, ensuring consistent communication.
- Maintain and update client and prospects on a CRM system.
- Plus, other ad hoc duties when required.
Person Specification:
- Experienced and passionate customer service professional.
- Confident at making cold calls.
- Understanding of business development strategies and proven track record in driving growth.
- Be an energetic, detail-oriented individual with excellent communication skills.
- Respectful team player.
- Happy with the company of dogs in the office.
Excellent Benefits Package:
- 25 days holiday plus bank holidays.
- Private healthcare.
- Competitive salary £26000 - £30000 - depending on experience.
- Free on-site parking.
- Company social events.
- Career progression.
- Dog friendly office.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Business Development Coordinator employer: Tate Hitchin
Contact Detail:
Tate Hitchin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Coordinator
✨Tip Number 1
Familiarise yourself with the company’s services and values. Understanding their approach to customer relationships and business development will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 2
Practice your cold calling skills. Since this role involves reaching out to lapsed clients, being comfortable and confident on the phone is crucial. Consider role-playing with a friend or using online resources to refine your pitch.
✨Tip Number 3
Network within the industry. Attend local business events or join relevant online forums to connect with potential clients and industry partners. This can give you insights into the market and may even lead to valuable contacts for your future role.
✨Tip Number 4
Showcase your teamwork skills. Since collaboration is key in this position, be prepared to discuss examples of how you've successfully worked with others in previous roles. Highlighting your ability to contribute to a positive team environment will make you stand out.
We think you need these skills to ace Business Development Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and business development. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for building client relationships and your experience with cold calling. Mention specific examples of how you've successfully developed new business in the past.
Showcase Communication Skills: Since excellent communication skills are essential for this role, consider including a section in your application that highlights your ability to connect with clients and collaborate with team members.
Highlight Teamwork Experience: Emphasise your experience working as part of a team. Provide examples of how you've contributed to team success in previous roles, especially in a customer-focused environment.
How to prepare for a job interview at Tate Hitchin
✨Show Your Passion for Customer Service
As a Business Development Coordinator, your role revolves around building and maintaining customer relationships. Be sure to express your enthusiasm for customer service during the interview. Share examples of how you've successfully engaged with clients in the past.
✨Demonstrate Your Cold Calling Skills
Since cold calling is a key part of this role, prepare to discuss your experience with it. Highlight any successful strategies you've used to connect with lapsed customers or new leads. Practising a mock call can also help you feel more confident.
✨Familiarise Yourself with CRM Systems
Understanding how to manage client relationships through a CRM system is crucial. If you have experience with specific systems, mention them. If not, research common CRM tools and be ready to discuss how you would approach learning a new system.
✨Prepare for Team Collaboration Questions
This position requires cross-collaboration within the business. Think of examples where you've worked effectively as part of a team. Be ready to discuss how you contribute to a positive team environment and support your colleagues in achieving shared goals.
