Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide customer service support via phone and email while managing client correspondence.
- Company: Join a market leader in St Albans, known for its commitment to excellence.
- Benefits: Enjoy a competitive salary of £26k plus additional benefits.
- Why this job: Be part of a growing team that values your individuality and offers a supportive work culture.
- Qualifications: Strong customer service experience and attention to detail are essential; regulated environment experience is a plus.
- Other info: Apply early as interviews will be conducted on a rolling basis.
The predicted salary is between 20800 - 31200 £ per year.
Client Services Administrator
St Albans
Salary £26k circa plus benefits
Our client is a market leader in their industry situated in the heart of St Albans. Due to business growth, they are currently recruiting for a Client Services Administrator to join their already successful team.
Your role
- Customer service support on both phone and emails
- Updating the in-house system
- Dealing with correspondence to and from clients
- Reporting
- Working to regulatory requirements
- Adhering to SLA\’s
- General admin
Ideal Candidate
- Strong customer service experience
- Strong attention to detail
- Team player
- Experience in a regulated environment would also be desirable.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
#J-18808-Ljbffr
Customer Service Administrator employer: Tate Cambridge
Contact Detail:
Tate Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding their client base and the specific challenges they face will help you tailor your responses during the interview, showcasing your knowledge and enthusiasm for the role.
✨Tip Number 2
Prepare to discuss your customer service experience in detail. Think of specific examples where you've successfully resolved issues or improved client satisfaction, as this will demonstrate your capability to excel in a regulated environment.
✨Tip Number 3
Brush up on your administrative skills, especially if you have experience with in-house systems. Being able to quickly adapt to new software and processes will be a significant advantage in this role.
✨Tip Number 4
Showcase your attention to detail during the interview. You might be asked situational questions that require careful consideration, so practice articulating your thought process clearly and concisely.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Customer Service Administrator position. Tailor your application to highlight how your skills and experiences align with these.
Highlight Relevant Experience: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully handled customer inquiries, resolved issues, or worked in a regulated environment.
Show Attention to Detail: Since attention to detail is crucial for this role, ensure your application is free from errors. Double-check your CV and cover letter for spelling and grammatical mistakes before submitting.
Express Your Team Spirit: Mention your ability to work as part of a team in your application. Share examples of past teamwork experiences that demonstrate your collaborative skills and how you contribute to a positive work environment.
How to prepare for a job interview at Tate Cambridge
✨Showcase Your Customer Service Skills
Make sure to highlight your previous customer service experience during the interview. Prepare specific examples of how you've successfully handled customer inquiries or resolved issues, as this will demonstrate your capability in a similar role.
✨Demonstrate Attention to Detail
Since the role requires strong attention to detail, be ready to discuss situations where your meticulousness made a difference. You could mention how you ensured accuracy in reporting or maintained high standards in correspondence.
✨Familiarise Yourself with Regulatory Requirements
Understanding the regulatory environment is crucial for this position. Research any relevant regulations that may apply to the industry and be prepared to discuss how you would ensure compliance in your role.
✨Emphasise Teamwork
As a team player, it's important to convey your ability to work collaboratively. Share examples of how you've contributed to team success in the past, and express your enthusiasm for being part of a successful team at the company.
