At a Glance
- Tasks: Coordinate appointments and support surveyors while ensuring excellent customer service.
- Company: Friendly, well-established company with a supportive team culture.
- Benefits: Competitive pay, valuable office experience, and a stable temporary role.
- Other info: Opportunity for growth and a chance to shine in a dynamic setting.
- Why this job: Make an impact from day one in a fast-paced environment.
- Qualifications: Strong organisational skills and previous customer service experience.
The predicted salary is between 28 - 29 £ per hour.
Customer Service Coordinator – Basingstoke – £14.35 per hour | 4‑month temporary role | Immediate start Office‑based Monday to Friday + occasional Saturdays (rota basis)
Ready for a fantastic temp opportunity with a friendly, well‑established company where you can gain valuable office experience? We're recruiting for a Customer Service Coordinator to join a busy and supportive team in Basingstoke. This is a fantastic role for someone who is highly organised, enjoys working in a fast‑paced environment, and takes pride in delivering excellent customer service. You’ll be at the heart of the operation, keeping schedules on track, supporting surveyors, and ensuring customers have a smooth and positive experience.
Duties include:
- Coordinating and booking appointments for a team of surveyors
- Planning and organising daily schedules based on location and travel routes
- Speaking with customers and colleagues to confirm bookings and manage changes
- Resolving scheduling issues quickly and efficiently
- Keeping systems updated and ensuring everything runs smoothly day‑to‑day
What we're looking for:
- Strong organisational skills and attention to detail
- Good geographical knowledge and confidence planning routes
- Excellent communication and customer service skills
- Ability to juggle multiple tasks in a busy environment
- Previous admin, coordination, or customer service experience
Why apply?
- Great company and team culture
- Valuable experience in a busy, fast‑paced role
- Long‑term temporary opportunity with stability
- A role where you can really make an impact from day one
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Service Coordinator in Basingstoke employer: Tate Cambridge
Join a well-established company in Basingstoke as a Customer Service Coordinator, where you'll thrive in a supportive and friendly team environment. Enjoy the benefits of valuable office experience, a culture that values your contributions, and the opportunity to make a real impact from day one. With a focus on employee growth and a commitment to equal opportunities, this role offers stability and the chance to develop your skills in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator in Basingstoke
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering excellent customer service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or resolved scheduling issues. This will demonstrate that you can handle the fast-paced environment they’re looking for.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so don’t hesitate. The sooner you apply, the better your chances of landing that fantastic temp opportunity with us!
We think you need these skills to ace Customer Service Coordinator in Basingstoke
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Customer Service Coordinator, being organised is key! Make sure to highlight any experience you have in managing schedules or coordinating tasks. We want to see how you can keep things running smoothly!
Communicate Clearly:Excellent communication is crucial for this role. When writing your application, use clear and concise language. Let us know about your customer service experience and how you've effectively communicated with clients or colleagues in the past.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for.
Apply Early!:We encourage you to apply through our website as soon as possible. The sooner you get your application in, the better your chances of landing an interview. Don’t wait until the last minute – we can’t wait to hear from you!
How to prepare for a job interview at Tate Cambridge
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Coordinator role. Familiarise yourself with the key responsibilities like coordinating schedules and managing customer interactions. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or resolved scheduling issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Brush Up on Your Communication Skills
Excellent communication is crucial in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer service scenarios with a friend to get comfortable with handling different situations.
✨Demonstrate Your Problem-Solving Abilities
Be ready to share instances where you've had to think on your feet and resolve issues quickly. Employers love candidates who can handle challenges efficiently, so highlight any relevant experiences that showcase your ability to keep things running smoothly.
