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- Tasks: Provide IT support for hardware and software at a manufacturing site.
- Company: Join Tata Technologies, a leader in product development and innovation.
- Benefits: Gain experience in a global company with opportunities for growth.
- Other info: Shift work required; dynamic environment with diverse challenges.
- Why this job: Be part of a team that drives innovation and supports cutting-edge projects.
- Qualifications: 1st line IT support experience and knowledge of Microsoft applications.
The predicted salary is between 25000 - 35000 £ per year.
At Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the world’s leading manufacturers. Due to our continued growth we are now recruiting for an IT Support Technician to be based at our customer’s site in Halewood.
Our Digital Enterprise Solutions (DES) Department leverages extensive manufacturing know-how for enlightened enterprise systems. Our world-class consultants enable organizations to realize the power of the integrated enterprise by providing superior consulting and implementation services.
IT Support Technician required to support hardware, applications and software at a manufacturing site. Note this role requires shift work. 40 hours Monday to Friday with three different shifts covering the 24 hours in a day.
- Provide first line support for both standard and non-standard devices
- Fix bespoke software applications
- Upgrade software – carrying out the upgrade, informing user of any changes
- Liaise with Network Team for connectivity related issues
- Floorwalking to support users
- Experience of 1st line IT support
- Understanding of Microsoft applications/software
- Understanding of computer networks
If you are passionate about bringing innovation to the projects you work on and want to join a global company, then this is the place for you.
Technician (Technical Support Technician) in Solihull employer: Tata Technologies
Contact Detail:
Tata Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician (Technical Support Technician) in Solihull
✨Tip Number 1
Network, network, network! Get chatting with folks in the industry, especially those already working at Tata Technologies. LinkedIn is a great place to start – drop them a message and ask about their experiences. You never know, they might just put in a good word for you!
✨Tip Number 2
Prepare for the interview like it’s the big game! Research Tata Technologies and their projects, especially in the Digital Enterprise Solutions department. Show us that you’re not just another candidate but someone who genuinely cares about what we do and how you can contribute.
✨Tip Number 3
Practice your technical skills! Brush up on your first-line support knowledge and be ready to tackle some real-world scenarios during the interview. We want to see how you think on your feet and solve problems, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Technician (Technical Support Technician) in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technician role. Highlight your experience in IT support, especially with hardware and software, and don’t forget to mention any relevant skills with Microsoft applications and computer networks.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for technology and how you can contribute to Tata Technologies. Mention specific experiences that relate to the job description to show we’re the right fit for each other.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We want to see your thought process and how you approach challenges, especially in a fast-paced environment like manufacturing.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Tata Technologies!
How to prepare for a job interview at Tata Technologies
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of hardware, software, and applications relevant to the role. Be prepared to discuss your experience with first-line IT support and any specific tools or systems you've worked with. This will show that you're not just familiar with the basics but can also handle the unique challenges of the job.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled technical issues in the past. Think of specific scenarios where you provided support or fixed problems, especially with bespoke software applications. This will demonstrate your ability to think on your feet and find solutions under pressure.
✨Understand Shift Work Dynamics
Since this role involves shift work, it’s important to express your flexibility and willingness to adapt to different schedules. Be honest about your availability and show that you understand the demands of working in a 24/7 environment. This will reassure them that you’re committed to the role.
✨Communicate Clearly and Confidently
As a technician, you'll need to liaise with various teams, so strong communication skills are key. Practice explaining technical concepts in simple terms, as you might need to help users who aren't tech-savvy. Being clear and confident in your communication will make a great impression.