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- Tasks: Provide first line IT support for hardware and software at a manufacturing site.
- Company: Join Tata Technologies, a leader in product development and innovation.
- Benefits: Gain valuable experience in a global company with a focus on innovation.
- Other info: Shift work required; excellent opportunity for career growth.
- Why this job: Be part of a dynamic team that supports cutting-edge technology in manufacturing.
- Qualifications: Experience in 1st line IT support and understanding of Microsoft applications.
The predicted salary is between 25000 - 30000 £ per year.
At Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the world’s leading manufacturers. Due to our continued growth we are now recruiting for an IT Support Technician to be based at our customer’s site in Halewood.
Our Digital Enterprise Solutions (DES) Department leverages extensive manufacturing know-how for enlightened enterprise systems. Our world-class consultants enable organizations to realize the power of the integrated enterprise by providing superior consulting and implementation services.
IT Support Technician required to support hardware, applications and software at a manufacturing site. Note this role requires shift work. 40 hours Monday to Friday with three different shifts covering the 24 hours in a day.
- Provide first line support for both standard and non-standard devices
- Fix bespoke software applications
- Upgrade software – carrying out the upgrade, informing user of any changes
- Liaise with Network Team for connectivity related issues
- Floorwalking to support users
- Experience of 1st line IT support
- Understanding of Microsoft applications/software
- Understanding of computer networks
If you are passionate about bringing innovation to the projects you work on and want to join a global company, then this is the place for you.
Technician Service Desk Administrator in Solihull employer: Tata Technologies
Contact Detail:
Tata Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician Service Desk Administrator in Solihull
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those working at Tata Technologies. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with first line IT support and Microsoft applications. We want you to shine!
✨Tip Number 3
Show your passion for innovation during interviews. Talk about how you've tackled challenges in the past and how you can bring fresh ideas to the team. Tata Technologies loves forward-thinkers!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Tata Technologies. Let's get you that job!
We think you need these skills to ace Technician Service Desk Administrator in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technician Service Desk Administrator role. Highlight your experience in IT support, especially with hardware and software, and don’t forget to mention any relevant skills with Microsoft applications and computer networks.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for IT support and how you can bring innovation to Tata Technologies. Mention specific experiences that relate to the job description to show we’re the right fit for each other.
Showcase Your Problem-Solving Skills: In both your CV and cover letter, make sure to showcase your problem-solving skills. Talk about times when you’ve successfully resolved issues or improved processes, especially in a first-line support context. We love a proactive approach!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Tata Technologies!
How to prepare for a job interview at Tata Technologies
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft applications and computer networks. Be ready to discuss how you've tackled IT support issues in the past, especially any experience with bespoke software applications.
✨Shift Work Preparedness
Since this role involves shift work, be prepared to discuss your flexibility and willingness to adapt to different working hours. Highlight any previous experience you have with shift patterns or working in a fast-paced environment.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share specific examples of how you've provided first-line support. Think about times when you had to troubleshoot connectivity issues or upgrade software, and explain your thought process.
✨Engage with the Interviewers
Don’t forget to ask questions! Show your enthusiasm for the role by inquiring about the team dynamics, the types of devices you'll be supporting, and how the Digital Enterprise Solutions Department operates. This shows you're genuinely interested in the position.