At a Glance
- Tasks: Provide IT support for hardware and software at a manufacturing site.
- Company: Join Tata Technologies, a leader in product development and innovation.
- Benefits: Competitive salary, pension scheme, private healthcare, and discounts on JLR vehicles.
- Other info: Shift work required; excellent career growth opportunities await you.
- Why this job: Be part of a global team making a real impact in the tech industry.
- Qualifications: Experience in 1st line IT support; manufacturing experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
At Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the world’s leading manufacturers. Due to our continued growth we are now recruiting for an IT Support Technician to be based at our customer’s site in Halewood.
Our Digital Enterprise Solutions (DES) Department leverages extensive manufacturing know-how for enlightened enterprise systems. Our deep industry experience allows us to drastically reduce process time and effectively streamline business flows for any organization. Our world-class consultants enable organizations to realize the power of the integrated enterprise by providing superior consulting and implementation services.
The Role
IT Support Technician required to support hardware, applications and software at a manufacturing site. You will work in a team making sure that applications are running and ok to ensure the efficient running of the plant. Note this role requires shift work. 40 hours Monday to Friday with three different shifts covering the 24 hours in a day. There will be an occasional requirement to work weekends.
Area of Responsibility
- Provide first line support for both standard and non-standard devices
- Liaise with TTL teams and customer maintenance teams to plan and carry out repairs
- Fix bespoke software applications
- Upgrade software – carrying out the upgrade, informing user of any changes
- Replace hardware of faulty both standard and non-standard like barcode scanners, printers, handheld devices and touch monitors
- Assist with PC refresh activities
- Liaise with Network Team for connectivity related issues
- Floorwalking to support users
Knowledge / Experience
- Experience of 1st line IT support
- Ideally worked in a manufacturing/production environment but not essential
- Understanding of Microsoft applications/software
- Understanding of computer networks
In return for bringing your expertise to our business we offer a competitive salary along with excellent benefits including:
- Pension Scheme – We match employee contribution up to 5% of salary
- Private Health Care
- Tata Jaguar Land Rover Privilege Scheme - up to 20% off new JLR vehicles
- Group Income Protection
- Health Assured – Employee Assistance Program
- Group Life Assurance
- Health Shield – Private Health Cash Plan
If you are passionate about bringing innovation to the projects you work on and want to join a global company, then this is the place for you.
Tata Technologies: Engineering a better world.
Plant floor technician employer: Tata Technologies
Tata Technologies is an exceptional employer that fosters a dynamic work culture, encouraging innovation and collaboration among its employees. Located in Halewood, the company offers competitive salaries and a comprehensive benefits package, including a pension scheme, private healthcare, and exclusive discounts on Jaguar Land Rover vehicles. With ample opportunities for professional growth and development, Tata Technologies is committed to engineering a better world while supporting its team members in achieving their career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Plant floor technician
✨Tip Number 1
Network like a pro! Reach out to current employees at Tata Technologies on LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your IT support skills. Be ready to discuss your experience with hardware and software troubleshooting, especially in a manufacturing context. Show them you know your stuff!
✨Tip Number 3
Don’t forget to highlight your teamwork skills! Since you'll be working closely with various teams, share examples of how you've collaborated effectively in past roles. It shows you're a team player and ready for the shift work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining Tata Technologies. Let’s make those product development dreams a reality together!
We think you need these skills to ace Plant floor technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Technician role. Highlight any relevant experience, especially in first line support and manufacturing environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills:Don’t forget to mention your understanding of Microsoft applications and computer networks. We’re keen on candidates who can hit the ground running, so make sure these skills are front and centre in your application.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tata Technologies
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of hardware, applications, and software relevant to the role. Be prepared to discuss your experience with first-line IT support and any specific tools or systems you've used in a manufacturing environment.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled technical issues in the past. Think about times when you had to troubleshoot hardware or software problems and how you resolved them. This will demonstrate your ability to think on your feet.
✨Understand the Company Culture
Research Tata Technologies and their approach to product development and innovation. Familiarise yourself with their values and how they operate within the manufacturing sector. This will help you align your answers with what they’re looking for in a candidate.
✨Prepare for Shift Work Questions
Since this role involves shift work, be ready to discuss your flexibility and willingness to work different hours, including weekends. Highlight any previous experience you have with shift patterns and how you manage your time effectively.
