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- Tasks: Support IT hardware and software at a manufacturing site, ensuring smooth operations.
- Company: Join Tata Technologies, a leader in product development for top manufacturers worldwide.
- Benefits: Enjoy a competitive salary, pension scheme, 25 days holiday, and private healthcare.
- Why this job: Be part of a global team innovating in technology while gaining valuable experience.
- Qualifications: 1st line IT support experience preferred; knowledge of Microsoft applications and networks is essential.
- Other info: Shift work required; occasional weekend shifts may be necessary.
The predicted salary is between 30000 - 42000 £ per year.
At Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the worlds leading manufacturers. Due to our continued growth we are now recruiting for aIT Support Technician to be based at our customers site in Halewood
Our Digital Enterprise Solutions (DES) Department leverages extensive manufacturing know-how for enlightened enterprise systems. Our deep industry experience allows us to drastically reduce process time and effectively streamline business flows for any organization. Our world-class consultants enable organizations to realize the power of the integrated enterprise by providing superior consulting and implementation services.
The Role:
IT support Technician required to support hardware, applications and software at a manufacturing site. You will work in a team making sure that applications are running and ok to ensure the efficient running of the plant.
Note this role requires shift work. 40 hours Monday to Friday with three different shifts covering the 24 hours in a day. There will be an occasional requirement to work weekends.
Area of Responsibility
Provide first line support for both standard and non – standard devices
Liaise with TTL teams and customer maintenance teams to plan and carry out repairs
Fix bespoke software applications
Upgrade software carrying out the upgrade, informing user of any changes
Replace hardware of faulty both standard and non-standard like barcode scanners, printers, handheld devices and touch monitors
Assist with PC refresh activities
Liaise with Network Team for connectivity related issues
Floorwalking to support users
Knowledge / Experience
Experience of 1st line IT support
Ideally worked in a manufacturing/ production environment but not essential
Understanding of Microsoft applications/ software
Understanding of computer networks
Excellent communication skills
In return for bringing your expertise to our business we offer a competitive salary along with excellent benefits including:
Pension Scheme We match employee contribution up to 5% of salary
25 Days Holiday
Private Health Care
Tata Jaguar Land Rover Privilege Scheme – up to 20% off new JLR vehicles
Group Income Protection
Health Assured Employee Assistance Program
Group Life Assurance
Health Shield Private Health Cash Plan
If you are passionate about bringing innovation to the projects you work on and want to join a global company, then this is the place for you.
Tata Technologies: Engineering a better world.
Plant Technician in Liverpool employer: Tata Technologies Europe Ltd
Contact Detail:
Tata Technologies Europe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plant Technician in Liverpool
✨Tip Number 1
Familiarise yourself with the specific IT systems and software used in manufacturing environments. Understanding how these systems operate will give you an edge during interviews, as you'll be able to discuss relevant experiences and solutions.
✨Tip Number 2
Network with professionals already working in the manufacturing sector or at Tata Technologies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on your troubleshooting skills. Being able to demonstrate your problem-solving abilities in real-time scenarios can significantly boost your chances of landing the job.
✨Tip Number 4
Showcase your flexibility and willingness to work shifts, as this role requires it. Highlighting your adaptability in previous roles can reassure employers that you're ready for the demands of the position.
We think you need these skills to ace Plant Technician in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially any roles in manufacturing or production environments. Emphasise your understanding of Microsoft applications and computer networks.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and innovation. Mention specific experiences that demonstrate your ability to provide first-line support and work effectively in a team.
Highlight Communication Skills: Since excellent communication skills are essential for this role, include examples in your application that illustrate how you've successfully communicated with team members or users in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tata Technologies Europe Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an IT Support Technician in a manufacturing environment. Familiarise yourself with the specific hardware and software mentioned in the job description, as well as the shift work requirements.
✨Showcase Your Communication Skills
Excellent communication is key for this role. Be prepared to discuss how you've effectively communicated with team members and users in previous positions, especially when troubleshooting issues or providing support.
✨Prepare for Technical Questions
Expect questions related to first-line IT support, Microsoft applications, and computer networks. Brush up on your technical knowledge and be ready to explain how you would handle common issues that may arise in a manufacturing setting.
✨Demonstrate Teamwork
Since you'll be working closely with TTL teams and customer maintenance teams, highlight your experience in collaborative environments. Share examples of how you've successfully worked as part of a team to resolve issues or improve processes.
