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- Tasks: Provide technical support and manage IT issues for users during night shifts.
- Company: Leading global IT consultancy based in Warrington, UK.
- Benefits: Competitive salary, pension, healthcare, and training resources.
- Why this job: Join a dynamic team and make a real impact in IT support.
- Qualifications: Must be Security Cleared and ITIL certified with strong troubleshooting skills.
- Other info: Opportunity to improve processes and grow in your career.
The predicted salary is between 30000 - 42000 £ per year.
A leading global IT consultancy in Warrington, UK is looking for a Service Desk Analyst to provide technical support to users and manage IT issues including printer incidents. The ideal candidate must be certified Security Cleared and ITIL certified, with strong troubleshooting skills.
The job involves operational night shifts, coordinating incidents, and improving processes.
Competitive salary and benefits package include pension, healthcare, and training resources. Join us and make an impact that matters.
SC-Cleared Service Desk Analyst – Night Shift in Warrington employer: Tata Consultancy Services
Contact Detail:
Tata Consultancy Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC-Cleared Service Desk Analyst – Night Shift in Warrington
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to IT support and troubleshooting. We should also be ready to showcase our ITIL knowledge and how we’ve handled incidents in the past.
✨Tip Number 3
Don’t forget to highlight your Security Clearance! It’s a big deal for this role, so let’s make sure it’s front and centre during our discussions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly.
We think you need these skills to ace SC-Cleared Service Desk Analyst – Night Shift in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills, especially those related to IT support and troubleshooting. We want to see how you can make an impact in the role!
Show Off Your Certifications: Since being Security Cleared and ITIL certified is a must, don’t forget to prominently display these qualifications in your application. It’ll help us see you’re the right fit for the job!
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you explain why you’re interested in the role and what you can bring to our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Don’t miss out!
How to prepare for a job interview at Tata Consultancy Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around troubleshooting and ITIL practices. Be ready to discuss specific incidents you've handled in the past and how you resolved them.
✨Showcase Your Security Clearance
Since the role requires SC clearance, be prepared to talk about your experience with security protocols and why it's important in a service desk environment. This will show that you understand the significance of this requirement.
✨Demonstrate Your Night Shift Readiness
Night shifts can be challenging, so highlight any previous experience working unconventional hours. Discuss how you manage your time and maintain productivity during these shifts.
✨Process Improvement Mindset
The job involves improving processes, so come prepared with examples of how you've identified inefficiencies in past roles and what steps you took to enhance them. This shows you're proactive and focused on continuous improvement.
