Transformation Consultant

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Role: Transformation Consultant

Job Type: Permanent

Location: London, United Kingdom

Are you looking for an exciting challenge to work with senior client executives to identify and articulate transformation opportunities?

We have the perfect role for you – Transformation Consultant!

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve – our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

• Opportunity to work for one of the Big 4 Professional Services firm.
• Senior Role giving opportunities for career profile growth.
• Opportunity to work with cutting edge technology like AI & Data.

The Role

As a Transformation Consultant, you will work with major airlines, hotels, transport operators, and hospitality brands to solve their most complex business challenges through a combination of strategic thinking, proof-of-concept development, and capability building. You will help clients discover the right problems to solve and build internal capabilities for sustained transformation.As a transformation consultant you will be instrumental in developing our enablement methodology – moving beyond traditional consulting to create lasting change through stakeholder engagement, value demonstration, and organisational capability building.

Key Responsibilities:

• Problem Discovery & Framing – Work with senior client executives to identify and articulate transformation opportunities that deliver measurable business impact.
• Proof of Concept Development – Design and deliver rapid prototypes and pilots that demonstrate value before large-scale investment.
• Stakeholder Engagement & Alignment – Build consensus across complex organisations, managing competing priorities and driving decision-making.
• Value Demonstration – Create compelling business cases and ROI models that secure executive buy-in and funding for transformation initiatives.
• Capability Building – Transfer knowledge and skills to client teams, ensuring sustainable transformation beyond project delivery.
• Strategic Blueprint Design – Define target operating models, customer journey maps, and transformation roadmaps that balance ambition with practical delivery.
• Workshop Design & Facilitation – Lead collaborative sessions that generate insights, align stakeholders, and drive actionable outcomes.
• Practice Development & Innovation – Contribute to our enablement methodology, thought leadership, and reusable assets that differentiate TCS in the market, whilst driving innovative approaches to transformation challenges.
• Team Leadership – Guide diverse teams combining strategy, technology, and change expertise to deliver integrated solutions.
• Pipeline Development – Identify and qualify new opportunities that extend client relationships and demonstrate our strategic partnership value.

Your Profile:

Essential skills/knowledge/experience:

• Professional experience of business/digital transformation.
• Travel, Transport, and/or Hospitality sector expertise.
• Deep understanding of industry dynamics, customer expectations, and operational challenges.
• Problem-solving methodology – Proven ability to break down complex business challenges into actionable components and solution pathways.
• Stakeholder engagement & organisational navigation – Track record of building relationships across C-suite, middle management, and operational teams, with proven ability to operate effectively within hierarchical, culturally diverse environments and complex networked ecosystems.
• Value demonstration expertise – Experience creating high level business cases and proof-of-concept approaches that secure executive commitment.
• Transformation methodology & innovation mindset – Familiarity with design thinking, agile, change management (PROSCI or equivalent), and transformation frameworks, combined with ability to pioneer innovative approaches to complex business challenges.
• Workshop facilitation skills – Ability to design and lead collaborative sessions that generate insights and drive decision-making.
• Excellent communication skills – Outstanding written, verbal, and presentation skills with ability to adapt messages for different audiences.
• Technology fluency – Understanding of CRM, eCommerce, automation, AI, and digital platforms (implementation experience a plus).
• Business acumen – Commercial awareness with ability to understand client business models, competitive pressures, and growth imperatives.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.

You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Beware of Fraudulent offers

This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity.

Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.