At a Glance
- Tasks: Lead AI contact centre transformation and manage complex programmes with multiple stakeholders.
- Company: Tata Consultancy Services, a leader in tech innovation and transformation.
- Benefits: Hybrid working model, health care, pension, and extensive training resources.
- Other info: Join a dynamic team with opportunities for professional growth and development.
- Why this job: Drive impactful AI solutions in customer service and enhance your programme management skills.
- Qualifications: Strong programme management background and experience in customer service automation.
The predicted salary is between 50000 - 70000 £ per year.
Tata Consultancy Services in London is seeking a Technical Program Manager to lead AI-enabled contact centre transformation. The role involves managing a complex program across multiple stakeholders while ensuring accountability and governance.
The ideal candidate will have a strong program management background and experience delivering customer service automation solutions. This position offers a hybrid working model and includes benefits like health care, pension, and extensive training resources.
Technical Program Manager: AI Contact Center Transformation employer: Tata Consultancy Services
Tata Consultancy Services is an exceptional employer, offering a dynamic work environment in London where innovation meets collaboration. With a strong focus on employee growth through extensive training resources and a hybrid working model, TCS ensures that its team members thrive both personally and professionally while enjoying comprehensive benefits such as healthcare and pension plans.
