Tata Consultancy Services is seeking a ServiceNow Business / Functional Analyst in Greater London. This role involves analyzing business requirements and translating them into effective ServiceNow solutions. You will work closely with stakeholders to ensure alignment with ITIL processes and enterprise standards.
Key responsibilities include gathering business requirements, managing ServiceNow operations, and supporting governance processes. Strong experience in ServiceNow or ITSM environments is essential, along with excellent communication skills. Competitive salary packages and benefits are also offered.
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