Retail Business Analyst

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Role: Retail Business Analyst

Job Type: Permanent

Location: London

Number of hours: 40 hours per week – full time

Are you passionate about business modelling? Do you have strong experience in Retail business and Supply chain domain?

We have an exciting role for you Retail Business Analyst

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve – our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

The Role

As a Retail Business Analyst you will be required to act as a liaison between the business and its tech department. In this role you will breakdown business requirements into system functional requirements, drive and facilitate workshops with stakeholders from across the Supply Chain business.

Key responsibilities:

• Investigate business situations involving complexity and ambiguity, conduct AS-IS, To-BE and Gap Analysis.
• Conduct root cause analysis and identify recommendations for improvements.
• Undertake short-listing of solution options and feasibility / impact assessment.
• Conduct project discovery and define and manage scoping, requirements definition and prioritization activities for initiatives of various sizes and complexities.
• Establish requirements baselines or backlogs, obtain appropriate agreement to requirements and ensure traceability to source in collaboration with Product Owner.
• Prepare used case based on the business process model and functional requirements to handover for development.
• Develop acceptance criteria related to functional and non-functional requirements, business processes, features, user stories and business rules and support UAT.
• Implement stakeholder engagement/communications plans.
• Collect and use feedback from stakeholders to help measure the effectiveness of stakeholder management.
• Facilitate workshops with higher Business Stakeholders to conduct demos and obtain business sign-off ahead of development.
• Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.

Your Profile

Essential skills/knowledge/experience:

• Strong knowledge of the retail business and supply chain domain.
• Good experience of purchase order and supplier ordering systems.
• Experienced in planning to model activities, ensuring alignment with business objectives and architecture
• Analytical thinker and problem-solving attitude
• Experience in using tools such Jira and Confluence.
• Considerable understanding of Agile framework, such as Sprints, backlog, planning and refinement meetings.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.

You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Next Steps

Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.