Job Description Mid-Weight UX Designer As a Mid-Weight UX / Product Designer, you will help create intuitive, accessible and effective digital products and services for a range of clients. Working within cross-functional teams, you will contribute across the end-to-end design process, from understanding user and business needs through to defining journeys, developing concepts, prototyping solutions and supporting delivery. You will work closely with senior designers, researchers, service designers, product specialists and technologists to turn insight into clear, evidence-led design decisions. Your primary focus will be user experience design. You will also apply service design thinking to understand the wider journeys, processes and interactions that surround a digital product or service. Clients, Craft and Culture. Independently create high-quality UX deliverables for defined areas of a project. Clearly communicate the rationale behind your design decisions. Participate in workshops, collaborative design sessions and stakeholder discussions. Help balance user needs, business objectives and technical considerations. Translate research findings, data and business requirements into meaningful design opportunities. Create user journeys, experience maps, task flows, information architectures, wireframes and interactive prototypes. Design coherent end-to-end experiences across digital products, channels and service touchpoints. Apply service design methods to explore how people, processes, technology and touchpoints contribute to the overall experience. Plan and support usability testing, using findings to iterate and improve designs. Collaborate with UI designers and design-system teams to develop consistent, usable and accessible experiences. Work closely with technologists to understand feasibility and support successful implementation. Take ownership of specific design deliverables while seeking guidance when appropriate. Culture Contribute to an open, supportive and collaborative design culture. Champion inclusive, accessible and user-centred design. As a Mid-Weight UX / Product Designer, you will be expected to: Contribute throughout the design lifecycle, from discovery and problem definition through to design, validation and delivery. Produce sketches, wireframes, prototypes, journey maps and other appropriate design artefacts. Participate in user research and usability testing, translating findings into design improvements. Create detailed, implementation-ready designs in collaboration with UI designers and technologists. Apply accessibility and inclusive-design principles throughout your work. Use established design systems and contribute to their continued development where appropriate. Explain your work clearly to design colleagues, clients and non-design stakeholders. Manage your own deliverables and priorities within agreed project timelines. Contribute to design quality through critiques, reviews and collaborative working. Relevant professional experience in UX, product or interaction design within an agency, consultancy or product organisation. A portfolio demonstrating your contribution to user-centred digital products or services. Strong understanding of UX design principles, interaction design and information architecture. Experience using research evidence, usability findings or data to inform design decisions. Familiarity with service design principles and methods, such as experience mapping, service blueprints, ecosystem mapping and touchpoint analysis. An understanding of how digital interfaces connect with wider services, operational processes and customer journeys. Awareness of accessibility standards and inclusive-design practices. Ability to communicate design decisions and explain the rationale behind your work. Experience working within multidisciplinary agile teams. TCS Interactive is a leader in the digital customer experience space. With a human-first approach, we bring together design, engineering, business strategy and subject-matter expertise to create meaningful digital products and experiences for our clients. We foster an inclusive studio culture in which people support one another, contribute ideas and continue to develop their craft.
Ux/ Product Designer in London employer: Tata Consultancy Services
At TCS Interactive, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that champions collaboration and creativity. As a Mid-Weight UX Designer, you will have the opportunity to grow your skills alongside talented professionals in a supportive environment, while contributing to impactful digital products that enhance user experiences. Our commitment to employee development, coupled with our focus on meaningful design, makes TCS Interactive a rewarding place to advance your career.
