Senior User Experience Designer in London

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Job Type: Permanent

Location: London

Number of hours: 40 hours per week – full time

Ready to utilise your expertise in user‑centred design, experience strategy, and creating intuitive digital journeys? We have an exciting role for you – Senior UX Designer!

TCS is a purpose‑led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve – our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

Your Role

As a Senior UX Designer, you will support the design and delivery of user‑centric digital solutions within a regulated investment banking environment. You will focus on simplifying complex compliance workflows by translating regulatory and business requirements into intuitive and efficient user experiences. You will work closely with compliance stakeholders, product managers, and engineering teams to conduct user research, create wireframes and prototypes, and validate designs through usability testing. You will bring strong experience designing data‑heavy, risk‑sensitive applications and a solid understanding of accessibility, security, and regulatory standards. This role offers the opportunity to influence the usability and effectiveness of critical compliance platforms across the UK business.

Key Responsibilities

• Design end‑to‑end user experiences for compliance and regulatory technology platforms, including case management, surveillance, AML, KYC, and reporting tools.
• Translate complex regulatory, legal, and business requirements into intuitive user flows, wireframes, prototypes, and high‑fidelity designs.
• Conduct user research, stakeholder interviews, and usability testing with compliance users to identify pain points and improvement opportunities.
• Collaborate with Compliance, Risk, Legal, Product, and Technology teams to ensure UX solutions align with regulatory obligations and operational needs.
• Create and maintain UX artefacts such as personas, journey maps, service blueprints, and design documentation.
• Ensure designs comply with accessibility standards (WCAG), security guidelines, and internal governance policies.
• Support agile delivery teams by working closely with developers during implementation and validating UX outcomes.
• Contribute to and evolve design systems, UI standards, and best practices for compliance applications.
• Review and refine existing platforms to improve usability, efficiency, and user adoption.
• Advocate for user‑centred design thinking within Compliance IT and help embed UX best practices across programmes and initiatives.

Your Profile

• Strong professional UX design experience, preferably within financial services, banking, or regulated industries.
• Bachelor’s degree in UX Design, Human Computer Interaction, Interaction Design, or a related field, or equivalent experience.
• Experience designing compliance, risk, surveillance, or regulatory platforms is highly desirable.
• Familiarity with regulatory requirements such as FCA guidelines, AML, KYC, and MiFID II.
• Strong UX design experience within enterprise or data‑heavy applications.
• Proven ability to simplify complex workflows into intuitive user experiences.
• Proficiency with UX design and prototyping tools such as Figma, Sketch, Axure, or Adobe XD.
• Solid understanding of accessibility standards and usability best practices.
• Experience working in Agile or Scrum delivery environments.
• Excellent stakeholder management and communication skills.
• Ability to work effectively in a highly regulated, risk‑sensitive environment.
• Experience collaborating with distributed, cross‑functional teams in large organisations.
• Exposure to investment banking or capital markets environments.
• Experience working with UK or European regulatory bodies.
• Knowledge of design systems and enterprise UX frameworks.

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role.

Next Steps

Application Process:

• Online application: You can apply directly through LinkedIn/ by uploading your CV.
• Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person.
• Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit.
• HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have.