At a Glance
- Tasks: Provide top-notch tech support to clients via phone and remote assistance.
- Company: Join Tata Consultancy Services, a purpose-driven tech transformation leader.
- Benefits: Competitive pay, diverse workplace, and opportunities for personal growth.
- Other info: Be part of a supportive team that values diversity and wellbeing.
- Why this job: Make a real impact by solving tech issues for major brands.
- Qualifications: Familiarity with MS Office 365, Windows 11, and helpdesk experience.
The predicted salary is between 25000 - 32000 £ per year.
If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI. recruitment@tcs. com or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”.
Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief.
We do not just help businesses to transform through technology.
We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide.
For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
The Role Respond to inbound calls to the Premium Client Service Centre in a professional and efficient manner, addressing technical issues over the phone and by remote console.
Your responsibilities: Respond to inbound calls to the Premium Client Service Centre in a professional and efficient manner, addressing technical issues over the phone and by remote console .
Directly assist clients with any end-user issue for general faults by use of troubleshooting methods, through to resolution Support customers with non-fault-related requests e. g. software installations, data and application access, including setting up new hires for technology requirements Regularly identify repetitive faults through communication with other support groups and service desk leadership team Your Profile Essential skills/knowledge/experience: MS Office 365 Windows 11 Desktop OS MS Outlook / Exchange VDI Helpdesk SCCM Rewards we are the proud sponsor of the London Marathon.
Diversity, Inclusion and Wellbeing Tata Consultancy Services UK
