Fraud Manager

Lead the delivery of financial crime prevention activities within a large‑scale pensions administration environment. The role is responsible for ensuring effective transaction monitoring, fraud risk assessment, and regulatory compliance, while supporting the design and continuous improvement of fraud frameworks, controls, and processes. You will manage investigation activity, provide expert guidance across the business, and contribute to safeguarding customers and scheme integrity through robust financial crime controls.

Your responsibilities

• Lead and manage transaction monitoring activities, ensuring alerts are reviewed and resolved in line with defined procedures.
• Conduct detailed investigations into suspicious transactions, analysing account behaviour and identifying potential fraud, money laundering, or financial crime risks.
• Maintain accurate and auditable records of investigations, decisions, and escalation outcomes.
• Assess financial crime risks within processes and systems, ensuring appropriate controls are in place and operate effectively.
• Provide expert advice and guidance to business teams on fraud prevention and compliance requirements.
• Support development and enhancement of fraud detection frameworks, including rules, monitoring, and reporting capabilities.
• Produce management information and reporting on financial crime trends, risks, and control effectiveness.
• Collaborate with internal teams and external stakeholders on financial crime matters, including regulatory and reporting obligations.
• Contribute to projects and change initiatives to ensure financial crime prevention requirements are embedded in service design.

Your Profile

Essential skills/knowledge/experience

• Strong knowledge of financial crime prevention, including AML, sanctions, anti‑bribery, and fraud risk frameworks.
• Experience in transaction monitoring and investigation of suspicious activities.
• Proven ability to manage and develop teams in an operational or compliance environment.
• Strong analytical skills with the ability to interpret transactional data and identify risk patterns.
• Experience working within pensions, financial services, or regulated environments.
• Knowledge of financial transactions in a pensions context.
• High attention to detail with the ability to follow and enforce structured procedures.
• Strong communication and stakeholder engagement skills.
• Ability to work independently and make informed decisions in complex scenarios.
• Proficient in MS Office and reporting tools.

Desirable skills/knowledge/experience

• Experience working with public sector or pension schemes.
• Familiarity with regulatory reporting (e.g., SARs, Action Fraud reporting).
• Understanding of automatic enrolment processes.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long‑term conditions who meet the minimum criteria for the role.