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- Tasks: As an End User Computing Intern, you'll deploy devices and provide tech support.
- Company: TCS is a purpose-led transformation company making a meaningful impact globally.
- Benefits: Enjoy competitive salary, health care, training resources, and discounts within Tata network.
- Why this job: Join a dynamic team, tackle innovative projects, and gain exposure to cutting-edge technology.
- Qualifications: Knowledge of EUC devices, Windows Active Directory, and ITIL V3 is essential.
- Other info: We embrace diversity and inclusion, offering a welcoming culture and various employee networks.
If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: âApplication Support Requestâ.
Role: End User Computing Intern
Job Type: Permanent
Location: London
We have an exciting role for you – End User Computing Intern
Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve – our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
- Gain access to endless learning opportunities.
- Be part of an exciting team where you will be challenged every day.
- Gain exposure to innovative technology.
The Role
As a End User Computing Intern you will Deploy End User devices (Laptop, Desktop, Tough Book, Tough Pad & Printers) all in-scope Hardware and End User Devices and Applications/software as per the service levels and provide End User computing services.
Key responsibilities:
- Hardware Break fix and technical support for in-scope Hardware and End User Devices as per the service levels.
- Build and install PCs, network devices and peripheral devices (such as printers, scanners, mobile devices) related to desktop infrastructure, in accordance with department standards.
- Provides advice and guidance to colleagues regarding incidents.
- Maintain installed PCs, networks and peripherals with routine maintenance.
- Register in CMDB/ Asset Tool information related to new Assets & update CMDB for any incoming or outgoing assets.
- Co-ordination with Third Party vendors for troubleshooting, Location access and Scheduling.
- Provide priority On-Site support to VIPâs.
- Install, Moves, Adds, Changes (IMACs) of assets.
- Touch support for DC servers and devices.
- Software or application deployment and troubleshooting.
- Adherence to all processes, standards and policies defined.
Your Profile
Key skills/knowledge/experience:
- Knowledge on assemble & disassemble of EUC devices.
- Knowledge on Windows Active Directory and SCCM.
- knowledge on Windows Server operating systems.
- Knowledge on Windows 7 and 10.
- End User Computing.
- ITIL V3, Comptia A+ and Microsoft Technology Associate or equivalent.
- Establish and maintain excellent relationship with customer stakeholders and develop processes to improve efficiency and effectiveness for the client as an on-going basis.
Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
Diversity, Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.
We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is âInclusion without Exceptionâ. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.
Youâll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.
We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: âAdjustment Requestâ or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.
Next Steps
Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.
End User Computing Intern employer: Tata Consultancy Services
Contact Detail:
Tata Consultancy Services Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land End User Computing Intern
â¨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Windows Active Directory and SCCM. Having hands-on experience or relevant projects to discuss can set you apart during the interview.
â¨Tip Number 2
Show your enthusiasm for learning and adapting to new technologies. TCS values continuous learning, so be prepared to discuss how you've pursued knowledge in IT or related fields.
â¨Tip Number 3
Highlight any previous experience with hardware support or troubleshooting. Be ready to share specific examples of how you've successfully resolved technical issues in the past.
â¨Tip Number 4
Demonstrate your ability to work well in a team and communicate effectively. TCS emphasizes collaboration, so think of instances where you've contributed to a team project or helped colleagues solve problems.
We think you need these skills to ace End User Computing Intern
Some tips for your application đŤĄ
Understand the Role: Make sure to thoroughly read the job description for the End User Computing Intern position. Understand the key responsibilities and required skills, such as knowledge of Windows Active Directory and SCCM, as well as hardware support.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any previous technical support roles or projects involving end-user devices.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and your eagerness to contribute to TCS. Mention specific experiences that demonstrate your ability to provide technical support and work with end-user devices.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tata Consultancy Services
â¨Show Your Technical Skills
Be prepared to discuss your knowledge of End User Computing devices, including how to assemble and disassemble them. Highlight any experience you have with Windows Active Directory, SCCM, and troubleshooting hardware issues.
â¨Demonstrate Problem-Solving Abilities
During the interview, be ready to provide examples of how you've handled technical support issues in the past. Discuss specific incidents where you successfully resolved problems, especially those related to hardware or software deployment.
â¨Emphasize Team Collaboration
TCS values teamwork, so share experiences where you've worked effectively with others. Talk about how youâve coordinated with colleagues or third-party vendors to achieve a common goal, particularly in a technical environment.
â¨Align with Company Values
Familiarize yourself with TCS's commitment to diversity, inclusion, and community impact. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of making a meaningful difference.
