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For Companies At a Glance
- Tasks: Lead the design and execution of D365 CRM migration architecture and manage system integrations.
- Company: Join Tata Consultancy Services, a top employer known for its commitment to diversity and inclusion.
- Benefits: Enjoy competitive salary, health care, pension, laptop, phone, and extensive training resources.
- Why this job: Be part of a dynamic team shaping innovative solutions across various industries globally.
- Qualifications: Proficiency in Dynamics 365 CRM and experience as a Solution Architect on at least three projects required.
- Other info: Hybrid work model available; adjustments for applicants with accessibility needs are supported.
The predicted salary is between 48000 - 84000 £ per year.
Ready to utilize your skills & experience in Microsoft Dynamics 365 CRM. Join us as a D365 CRM Solutions Architect.
The Role
As a D365 CRM Solutions Architect, you will define overall migration architecture and approach. In this role, you will lead the technical planning and roadmap creation and manage integrations with other systems. You will be part of TCS Business unit and Business Applications team, where you will work on D365 programs for customers across all industries and all geographies.
Key responsibilities:
- Define overall migration architecture and approach.
- Lead technical planning and roadmap creation.
- Manage integrations with other systems.
- Design and execute migration.
- Guide and mentor technical team members.
- Participate in estimation for changes and enhancements to the system.
- Review and optimize system performance.
- Manage customization and configuration tasks end to end.
- Report progress to stakeholders and resolve issues.
- Deliver high-quality technical solutions that meet business needs.
Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders. Ability to work collaboratively with diverse teams and stakeholders.
Your Profile
Essential skills/knowledge/experience:
- Excellent documentation and articulation skills.
- Very high proficiency in technical and deployment architecture of Dynamics 365 Customer Engagement.
- Proficient in CRM functional areas in Sales Automation, Field Service Automation, Customer Service Automation, and Service management functionality.
- Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, integrations, and Power Platform development.
- Extremely sound in Azure services, core .NET technology, Power Platform, and related areas – Web API, Power BI, Power Automate, Power Apps, SSIS, SQL Server.
- Sound in architecture/design concepts, patterns, and best practices in Microsoft Technologies.
- Expert in deployment aspects both manual and automated.
- Good and assertive in communication and articulation skills.
- Experience of working as CRM Solution Architect for at least 3 projects.
- Stay up to date with the latest developments in Microsoft technologies and identify opportunities for their application within our organization.
- Proven expertise in Microsoft Dynamics 365, with a deep understanding of its various modules such as Marketing, Sales, and Customer Service.
Good to have:
- Strong understanding and experience with Power Platform – PowerApps, Power BI and Power Automate.
- Strong understanding and experience of peripheral skills like Azure landscape and Power Platform.
- Certifications in Microsoft technologies (such as Microsoft Certified: Power Platform Solution Architect Expert, Microsoft Certified: Dynamics 365 + Power Platform Solution Architect, or Microsoft Certified: Azure Solutions Architect Expert) would be a plus.
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
Diversity, Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to culture and diversity is reflected across our workforce implemented through equitable workplace policies and processes.
If you are an applicant who needs any adjustments to the application process or interview, please contact us with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment.
Next Steps
Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
D365 CRM Solutions Architect employer: Tata Consultancy Services
Contact Detail:
Tata Consultancy Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CRM Solutions Architect
✨Tip Number 1
Familiarise yourself with the latest features and updates in Microsoft Dynamics 365 CRM. This will not only enhance your knowledge but also demonstrate your commitment to staying current in the field during discussions with potential employers.
✨Tip Number 2
Network with professionals in the D365 community, especially those who work at Tata Consultancy Services or similar companies. Engaging in conversations on platforms like LinkedIn can provide insights into the company culture and expectations for the role.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully implemented D365 solutions. Be ready to explain your role, the challenges faced, and how you overcame them, as this will showcase your practical experience and problem-solving skills.
✨Tip Number 4
Highlight your ability to communicate technical concepts to non-technical stakeholders. Practising how to articulate complex ideas simply can set you apart, as this is a crucial skill for a Solutions Architect.
We think you need these skills to ace D365 CRM Solutions Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 CRM and related technologies. Focus on specific projects where you've acted as a Solutions Architect, detailing your role in defining migration architecture and managing integrations.
Craft a Compelling Cover Letter: In your cover letter, emphasise your strong communication skills and ability to articulate technical concepts to non-technical stakeholders. Mention your experience in leading technical planning and roadmap creation, as well as your proficiency in CRM functional areas.
Showcase Relevant Skills: Clearly list your technical skills relevant to the role, such as your expertise in Azure services, .NET technology, and Power Platform development. Highlight any certifications you hold that are pertinent to Microsoft technologies.
Follow Application Instructions: Ensure you follow all application instructions provided by Tata Consultancy Services. This includes submitting your application through our website and ensuring all required documents are included. Double-check for any specific requirements mentioned in the job description.
How to prepare for a job interview at Tata Consultancy Services
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Microsoft Dynamics 365 CRM in detail. Highlight specific projects where you defined migration architecture or led technical planning, as this will demonstrate your capability for the role.
✨Communicate Clearly with Non-Technical Stakeholders
Since the role requires explaining technical concepts to non-technical stakeholders, practice articulating complex ideas in simple terms. This will show your strong communication skills and ability to work collaboratively.
✨Demonstrate Leadership and Mentoring Skills
Prepare examples of how you've guided and mentored team members in previous roles. This is crucial for the position, as you'll be expected to lead a technical team and manage integrations.
✨Stay Updated on Microsoft Technologies
Research the latest developments in Microsoft technologies, especially those related to Dynamics 365 and Power Platform. Being knowledgeable about current trends will impress your interviewers and show your commitment to continuous learning.
