At a Glance
- Tasks: Advise clients on growth strategies and transform customer experiences.
- Company: Leading consulting firm focused on innovative customer experience solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with diverse teams and exciting projects.
- Why this job: Shape the future of customer experience and drive impactful change.
- Qualifications: Strong consulting background and ability to build executive relationships.
The predicted salary is between 63000 - 77000 £ per year.
The Role As CX Strategy Director, you will advise senior client stakeholders on growth strategy, customer experience transformation and experience-led digital business initiatives.
You will help shape and grow our consulting practice, develop new service offerings, contribute to thought leadership, and lead strategic pursuits across key accounts.
Working closely with multidisciplinary teams including strategy, design, technology, marketing and data specialists, you will define transformation roadmaps and help organisations reimagine customer experiences to accelerate growth and create competitive advantage.
The successful candidate will bring a strong consulting background, proven commercial acumen and a demonstrated ability to build trusted executive-level relationships while leading complex transformation programmes.
Key Responsibilities Business Development
CX Strategy Director employer: Tata Consultancy Services
Tata Consultancy Services in Birmingham is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With competitive salary packages, comprehensive health care, and extensive training resources, employees are empowered to grow their skills and advance their careers in a supportive environment. Join TCS to be part of a forward-thinking team dedicated to optimising warehouse operations and delivering impactful solutions.
