At a Glance
- Tasks: Provide exceptional customer service and solve problems for our clients.
- Company: Join TCS, a purpose-led transformation company making a real impact.
- Benefits: Competitive salary, health care, training resources, and discounts.
- Other info: Diverse and inclusive workplace with ongoing training and career growth.
- Why this job: Be part of a team that values empathy and innovation in customer service.
- Qualifications: 6 months experience in customer service or retail preferred.
The predicted salary is between 12 - 15 £ per hour.
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
As a Good Listener, Problem Solver, and Team-Player, you'll embody our brand's ethos of empathy and proactive assistance. Major focus on delivering exceptional customer service and going the extra mile, as this is key for our client. Upon joining our team, you'll embark on an 8-week journey in our dedicated training program, where you'll receive comprehensive instruction in customer service and energy-related inquiries. By the time you transition to your permanent team, you'll be equipped with the skills and mindset needed to propel your career to new heights.
Our dedication to innovation ensures you'll receive ongoing training and resources to stay informed and confident in your role. Together, we'll foster a culture of continuous improvement, where each interaction presents an opportunity to elevate the customer experience.
Preferably, you'll have at least 6 months of experience in customer service, contact centre, sales, or retail roles.
- Problem-Solving Skills: We value individuals who can think on their feet and find creative solutions to challenges.
Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; Diversity, Inclusion and Wellbeing.
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role.
Locations
Evening Customer Service Centre Advisor (Part Time) in Cheshire, Warrington employer: Tata Consultancy Services
Tata Consultancy Services (TCS) is an exceptional employer that prioritises employee growth and well-being, offering a comprehensive training programme to equip you with the skills needed for success in your role as an Evening Customer Service Centre Advisor. With a strong focus on innovation and a culture of continuous improvement, TCS fosters an inclusive environment where diversity is celebrated, and employees are encouraged to make a meaningful impact through their work. Enjoy competitive salary packages, health and wellness initiatives, and the opportunity to be part of a purpose-led transformation company located in the vibrant city of London.
