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- Tasks: Engage guests with wine education and provide exceptional service in a vibrant tasting room.
- Company: Join Argyle Winery, a welcoming team passionate about fine wines and hospitality.
- Benefits: Enjoy flexible hours, great perks, and a fun, inclusive work culture.
- Why this job: Be part of a dynamic team that values diversity and offers opportunities for growth.
- Qualifications: No prior experience required, just a passion for wine and excellent communication skills.
- Other info: Part-time role with shifts on weekends and holidays; must be able to lift up to 50 lbs.
We have an exciting opportunity for a part-time Tasting House Wine Specialist to join the Argyle Hospitality team! Reporting to the Tasting Room Manager, this role is a table service position that is the ambassador for the Argyle story. This position is responsible for educating customers on Argyle wines, many that are available exclusively at the Tasting House. The role welcomes guests and offers guidance on various wine flights and by-the-glass selections, and articulately describes the complexities of each bottling, our Estate Vineyards, wine making processes, wine characteristics and all the nuances in-between while knowledgeably consults guests on to-go wine bottle and case purchases while promoting and securing Club Membership sign-ups and related club incentives benefits. This position includes shifts working events, sales campaigns, virtual tastings and/or additional hospitality positions as needed on site. This role is based in Dundee, Oregon and is a part-time non-exempt position, working 24 hours/week Tuesday-Wednesday & Saturday-Sunday.
Minimum Qualifications:
- Experience in tasting room sales or customer service-oriented position
- Passion for knowledge of fine wine and willingness to learn more
- Excellent verbal and written communication skills
- Possess or be willing to pursue extended wine education through third party certification
- Strong computer skills (Microsoft Office, POS Systems)
- Strong phone skills
- Must be able to stand for up to 4 hours at a time and lift up to 50 lbs. with or without reasonable accommodation
- Reliable, dependable, professional
- Able to work flexible shifts including weekends, evenings and holidays
- Must be able to provide U.S. Work Authorization without current or future sponsorship
Key Responsibilities include but are not limited to:
- Perform fine wine hospitality, service & sales to our guests
- Provide accessible, on-the-floor support to daily TH Team
- Monitor and assist with TH Staff’s daily set-up, ongoing and closing duties
- Assist, oversee and model high service standards and attentive service
- Assist with TH opening and closing
- Ensure guest satisfaction through ongoing table touches and monitoring
- Acknowledge all Club Members, strengthen Argyle relationship
- Process customer orders
- Deliver wine orders tableside to guests
- Build guest advocacy through guest conversion & club membership
- Accurate data entry of new customer information
- Bus tables and follow proper sanitization measures as needed
- Follow proper OLCC protocols
- Assist with Virtual Tastings
- Provide support for on-site events
- Participate in Outbound Calling Campaigns
- Fill in for other Tasting House positions as needed/directed
- Assist with warehouse duties (stacking, counting inventory, organization)
- Consolidate and pack wine orders
- Actively participate in all OneHouse Sessions and Staff meetings
- Execute support role in other winery projects and internal/external sanctioned events
- Contributes positively to team cohesiveness and culture
- Behavior and performance is in line with company standards
- Prioritize safety and report all potential hazards and incidents (Near Misses)
- Adhere to all company policies and direction.
Argyle Equity and Inclusion Statement - Argyle for All
At Argyle, we welcome differences, seek diverse perspectives and stand for fairness. While there will always be more work to be done as we honour and uphold the values of equity and inclusion, we strive to do the right thing, not just for today, but for the long-term. We understand that our words matter, but that our actions matter more. We are an equal-opportunity employer because we believe in equality for all. From our own employees to our guests, customers, community and industry partners, we are committed to treating everyone with the dignity, respect and kindness that they deserve. At Argyle, our doors are open to all.
By joining Argyle Winery, you will be joining a team of diverse individuals, all passionate about wines, our employees, and our business and what they do! We aim to provide a fun and inclusive culture where everyone can be the best they can be and have a great time doing it. When applying for this opportunity, please complete an application and provide a complete resume. Argyle Winery is an equal opportunity employer and encourages all to apply. All applications are kept confidential.
Contact Detail:
Tasting Room Expo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wine Specialist (Part-time) - Great Benefits
✨Tip Number 1
Familiarise yourself with Argyle's wine offerings and their unique characteristics. This knowledge will not only help you engage with customers but also demonstrate your passion for fine wine during the interview.
✨Tip Number 2
Practice your communication skills by explaining wine concepts to friends or family. Being able to articulate complex ideas simply will be crucial in this role, especially when discussing wine flights and club memberships.
✨Tip Number 3
Show your enthusiasm for learning by pursuing a wine certification course. Mentioning this in your application can set you apart as someone committed to expanding their wine knowledge.
✨Tip Number 4
Be prepared to discuss your previous customer service experiences and how they relate to the role. Highlight any specific instances where you went above and beyond to ensure guest satisfaction, as this aligns with Argyle's commitment to high service standards.
We think you need these skills to ace Wine Specialist (Part-time) - Great Benefits
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Wine Specialist position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in tasting room sales or customer service. Mention specific examples where you demonstrated excellent communication skills and a passion for wine.
Showcase Your Knowledge: Demonstrate your knowledge of fine wines in your application. You could mention any relevant certifications or courses you have completed, as well as your willingness to pursue further wine education.
Personalise Your Application: Make your application stand out by personalising it. Address the hiring manager by name if possible, and express your enthusiasm for joining Argyle Winery and contributing to their team culture.
How to prepare for a job interview at Tasting Room Expo
✨Know Your Wines
Familiarise yourself with Argyle's wine offerings, including their unique characteristics and the winemaking process. Being able to discuss specific wines confidently will impress your interviewers and show your passion for the role.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Show how you've successfully engaged with customers, resolved issues, or enhanced their experience, as this role heavily relies on excellent service.
✨Show Enthusiasm for Learning
Express your willingness to pursue further wine education and certifications. This demonstrates your commitment to personal growth and aligns with the company's values of knowledge and expertise in fine wine.
✨Emphasise Teamwork and Culture Fit
Argyle values a fun and inclusive culture, so be ready to discuss how you contribute positively to team dynamics. Share experiences where you've worked collaboratively and supported your colleagues to create a cohesive environment.
