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- Tasks: Educate guests on fine wines and provide exceptional table service.
- Company: Join the vibrant Argyle Winery team with a focus on hospitality.
- Benefits: Enjoy great health benefits, PTO, 401k, and a wine allowance.
- Why this job: Be a wine ambassador and share your passion in a fun environment.
- Qualifications: Passion for wine, strong customer service skills, and previous sales experience preferred.
- Other info: Flexible part-time role with opportunities for tips and incentives.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a Tasting Room Wine Specialist to join the Argyle Winery Hospitality team! Reporting to the Tasting Room Manager, this role is a table service position that is the ambassador for the Argyle story. This position educates customers on Argyle wines, many that are available exclusively at the Tasting House. The role welcomes guests and offers guidance on various wine flights and by-the-glass selections, as well as articulately describes the complexities of each bottling, our Estate Vineyards, wine making processes, wine characteristics and all the nuances in-between.
The Wine Specialist also knowledgeably consults guests on to-go wine bottle and case purchases while promoting and securing Club Membership sign-ups and related club incentives/benefits. This position includes shifts working events, sales campaigns, virtual tastings and/or additional hospitality positions as needed on site and is eligible for tips and incentives. This role is based in Dundee, OR and is a Part‑time, non‑exempt position, working Saturday‑Monday, 24hrs./week and the incumbent qualifies for our outstanding health care benefits, PTO, 401k plan, wine allowance and more!
Minimum Qualifications- Stand and walk for long periods of time
- Lift upwards of 50lbs. with or without reasonable accommodation
- Passion and knowledge for fine wine
- Strong computer computational skills (MS Office Suite, CRM, and POS systems)
- Previous sales experience in a restaurant, customer service, or winery tasting room setting preferred
- Strong organizational and customer service skills; ability to manage priorities and workflow
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Good judgment with the ability to make timely and sound decisions for customer resolve in a fast paced and dynamic environment and to quickly resolve guest concerns
- Professional appearance and demeanor
- Ability to effectively communicate with people at all levels and from various backgrounds and ability to execute/implement management direction and procedures
- Must be able to provide U.S. Work Authorization without current or future sponsorship
- Perform fine wine hospitality, service & sales including processing orders and delivering tableside operations
- Provide accessible on the floor support to daily TH (tasting house) team
- Monitor and assist with TH staff's daily setup (opening), ongoing, and closing duties and events
- Assist, oversee, and model high service standards and attentive service
- Ensure guest satisfaction through ongoing table touches, monitoring, and acknowledge all Club Members to strengthen relationship building
- Actively participate in all OneHouse sessions and staff meetings
- Execute support role in other winery projects (internal / external)
- Execute behaviors and performance to company standards, including policies, safety, and direction
Equity and Inclusion Statement
At Argyle, we welcome differences, seek diverse perspectives and stand for fairness. While there will always be more work to be done as we honor and uphold the values of equity and inclusion, we strive to do the right thing, not just for today, but for the long‑term. We understand that our words matter, but that our actions matter more. We are an equal‑opportunity employer because we believe in equality for all. From our own employees to our guests, customers, community and industry partners, we are committed to treating everyone with the dignity, respect and kindness that they deserve. At Argyle, our doors are open to all. By joining Argyle, you will be joining a team of diverse individuals, all passionate about wines, our employees, and our business and what they do! We aim to provide a fun and inclusive culture where everyone can be the best they can be and have a great time doing it.
When applying for this opportunity, please complete an application and provide a complete resume. Distinguished Vineyards and its wine partnerships (MacRostie Winery, Markham Vineyards, and Argyle Winery) are an equal opportunity employer and encourages all to apply. All applications are kept confidential. Please visit our website to learn more about our culture: www.distinguishedvineyards.com
Wine Specialist - Great Benefits and Culture in Dundee employer: Tasting Room Expo
Contact Detail:
Tasting Room Expo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wine Specialist - Great Benefits and Culture in Dundee
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Argyle's story, their wines, and what makes them unique. This way, you can show off your passion and knowledge during the chat.
✨Tip Number 2
Practice your wine descriptions! Since you'll be educating guests about the wines, it’s crucial to articulate the complexities of each bottling. Try explaining a few wines to friends or family to get comfortable.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. This will help you stand out as someone who truly cares about guest satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more info about our culture and benefits that make Argyle a great place to work.
We think you need these skills to ace Wine Specialist - Great Benefits and Culture in Dundee
Some tips for your application 🫡
Show Your Passion for Wine: When writing your application, let your love for wine shine through! Share any experiences or knowledge you have about fine wines, as this will resonate with us and show that you're a great fit for the role.
Tailor Your Resume: Make sure to customise your resume to highlight relevant experience in hospitality or sales. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Personable: Since this role involves interacting with guests, it’s important to convey your friendly and approachable nature in your application. Use a warm tone and express your enthusiasm for providing excellent customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, you can learn more about our amazing culture while you’re there!
How to prepare for a job interview at Tasting Room Expo
✨Know Your Wines
Brush up on your wine knowledge before the interview. Familiarise yourself with Argyle's offerings, including their unique bottlings and the winemaking process. Being able to discuss specific wines and their characteristics will show your passion and expertise.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a guest or resolved a difficult situation. This role is all about creating memorable experiences, so demonstrate how you can contribute to that.
✨Emphasise Teamwork and Flexibility
Since this position involves working closely with a team, be ready to discuss your ability to collaborate and adapt in a dynamic environment. Share instances where you successfully worked as part of a team or adjusted to changing priorities with enthusiasm.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview, reflecting the hospitality industry. A polished appearance will convey your seriousness about the role and respect for the company’s culture.