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- Tasks: Welcome guests and provide top-notch customer service in a vibrant tasting room.
- Company: Join the friendly team at Argyle, known for its inclusive culture.
- Benefits: Flexible part-time hours with opportunities to learn about wine and hospitality.
- Why this job: Be the face of an exciting winery and create memorable experiences for guests.
- Qualifications: Experience in customer service and a passion for wine are preferred.
- Other info: Great teamwork environment with a focus on equity and inclusion.
The predicted salary is between 12 - 15 ÂŁ per hour.
We have an exciting opportunity for a Host to join the Argyle DTC team! Reporting to the tasting room manager, this role is responsible as the first and last person our guests see. The Tasting Room Host is an integral part of our team, helping enable world‑class customer service to all guests. This role is based in Dundee, Oregon and is a temporary, part‑time hourly position, working 24 hrs a week, Friday, Saturday and Sundays.
Minimum Qualifications
- Previous experience in a fast‑paced, guest‑facing role; preference given to those with experience in wineries, restaurants, retail or as an administrative assistant.
- Experience with reservation software/table management software.
- Hospitality Certificate, wine credential, or other post‑high school educational pursuit.
- Knowledge of and deep passion for wine and the wine industry.
- Understanding of world‑class service and hospitality standards.
- Knowledge of Willamette Valley including other wineries, restaurants, hotels and historical sites.
- Strong work ethic in an independent environment while displaying attention to detail.
- Professional appearance and demeanor.
- Team collaborator.
- Strong communication skills.
- Desire to learn.
- Ability to multi‑task in a fast‑paced environment.
- Must be able to provide U.S. Work Authorization without current or future sponsorship.
Key Responsibilities
- Greet all guests upon arrival in a warm and welcoming manner.
- Consistently demonstrate best‑in‑class customer service skills and poise & tact while working with the public.
- Manage the table seating and assignment of wine ambassadors to guests.
- Answer phone and email reservation inquiries and assist guests with scheduling.
- Assist guests in restaurant and lodging recommendations.
- Work cross‑functionally with the guest services team.
- Handle routine purchasing transactions.
- Participate and assist with private group tastings and events at the winery.
- Help bus and polish glass, pack wine orders, and assist in various side‑work tasks.
- Help clear and set tables as needed.
- Engage in proactive teamwork with all members of the Tasting Room team.
Argyle Equity and Inclusion Statement - Argyle for All. At Argyle, we welcome differences, seek diverse perspectives and stand for fairness. While there will always be more work to be done as we honor and uphold the values of equity and inclusion, we strive to do the right thing, not just for today, but for the long‑term. We understand that our words matter, but our actions matter more. We are an equal‑opportunity employer because we believe in equality for all. All applications are kept confidential.
Host - great culture in Dundee employer: Tasting Room Expo
Contact Detail:
Tasting Room Expo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host - great culture in Dundee
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their world-class service.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your passion for wine! Brush up on your knowledge of the Willamette Valley and its wineries. Being able to discuss your favourite wines or local spots can really impress the hiring team and show that you’re a great fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for joining their team.
We think you need these skills to ace Host - great culture in Dundee
Some tips for your application 🫡
Show Your Passion for Wine: When you're writing your application, let your love for wine shine through! Mention any relevant experiences or knowledge you have about the wine industry, especially if you've worked in wineries or similar environments.
Highlight Your Customer Service Skills: Since this role is all about providing top-notch service, make sure to showcase your previous experience in guest-facing roles. Share specific examples of how you've gone above and beyond for customers in the past.
Be Professional Yet Approachable: Your application should reflect a professional demeanor, but don’t forget to show your friendly side! Use a warm tone in your writing to convey that you’re someone who can create a welcoming atmosphere for guests.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and get to know you better. Plus, you can learn more about our culture and values there!
How to prepare for a job interview at Tasting Room Expo
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with the Willamette Valley and its wineries, as well as any specific wines that Argyle produces. This will show your passion for the industry and help you connect with the team.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for guests. This will demonstrate your understanding of world-class service standards.
✨Practice Table Management Scenarios
Since managing table seating is a key responsibility, consider practising how you would handle various scenarios. Think about how to efficiently assign wine ambassadors and manage reservations, showcasing your ability to multi-task in a fast-paced environment.
✨Emphasise Team Collaboration
Argyle values teamwork, so be ready to discuss how you've worked collaboratively in past roles. Share specific instances where you contributed to a team goal or supported colleagues, highlighting your strong communication skills and professional demeanor.