At a Glance
- Tasks: Lead a luxury hospitality team to create unforgettable wine experiences.
- Company: Perlée Winery, a premium sparkling wine brand in Oregon.
- Benefits: Health insurance, performance bonuses, vacation time, and learning opportunities.
- Why this job: Join us to elevate guest experiences in a Michelin-level environment.
- Qualifications: 3+ years in luxury hospitality and expert wine knowledge required.
- Other info: Be part of a dynamic team shaping the future of wine country dining.
The predicted salary is between 60000 - 80000 £ per year.
Position Title: Director of Hospitality
Reports To: General Manager / Owner
Location: Perlée Winery, Dundee, Oregon
Employment Type: Full-Time, Exempt
ABOUT PERLÉE
Perlée is a luxury sparkling wine brand built on a hospitality-first philosophy. Opening in June 2026, we offer premium tasting experiences in an intimate setting (maximum 36 guests per day, Wednesday–Sunday). With our Executive and Sous Chef coming from a 3-Michelin-star background, we are establishing Perlée as the premier wine country dining destination in the Pacific Northwest.
POSITION SUMMARY
The Director of Hospitality is the guardian of the Perlée guest experience. This role demands a leader who understands Michelin-level service standards, possesses deep wine knowledge, and can orchestrate flawless, warm, and memorable experiences. Beyond daily floor management, this role is responsible for the strategic execution of VIP/Trade visits and driving brand loyalty through meticulous post-visit engagement.
KEY RESPONSIBILITIES
- Service Excellence & Floor Management: Lead daily service to ensure every guest receives a "Michelin-level" experience. Oversee the flow of the premium tasting experience, managing timing and atmosphere. Partner closely with the Executive Chef to ensure seamless coordination of pairings and guest dietary requirements. Maintain a "flawless" environment, overseeing cleanliness, table settings, and ambiance.
- Trade & VIP Relations: Plan and execute customizable wine experiences for strategic trade guests, distribution partners, and private collectors. Host vineyard tours and high-level tastings that reflect the authenticity and pedigree of the Perlée brand. Develop and maintain long‑term relationships with trade partners to increase brand awareness and distribution.
- Guest Engagement & Sales: Drive wine sales and club conversions through experiences — tailoring dialogue to match guest knowledge levels. Oversee the execution of post-visit protocols, including the 48‑hour handwritten thank‑you card program. Manage the reservation system and guest database (Commerce7) to track preferences and history.
- Leadership & Operations: Recruit, train, and mentor a hospitality team aligned with Perlée’s core values (High Standards, Pursuit of Excellence, Sustainability). Manage labor budgets, scheduling, and inventory of front‑of‑house supplies. Ensure all team members maintain active OLCC Server Permits, adhere to Oregon liquor laws and Oregon Food Service Permits.
QUALIFICATIONS
Experience: Minimum 3 years of leadership in luxury hospitality (Michelin-star or ultra-premium winery experience preferred).
Skills: Expert-level wine knowledge; proficiency in Commerce7 or similar winery POS/CRM.
Requirements:
- Must be at least 21 years of age.
- Must hold or be able to obtain an OLCC Server Permit.
- Physical ability to stand for long periods and lift up to 40 lbs.
- Strong proficiency in Word, Excel, and digital communication tools.
BENEFITS
- Health insurance (medical, dental, vision).
- Performance-based bonus structure.
- Vacation accrual; 12 paid holidays; 72 hours for Health & Wellness.
- Learning & Development opportunities.
Director of Hospitality in Dundee employer: Tasting Room Expo
Contact Detail:
Tasting Room Expo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Hospitality in Dundee
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend events related to luxury hospitality. We all know that who you know can sometimes be just as important as what you know, so don’t be shy about making connections.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, highlight your experience in Michelin-level service and wine knowledge. We want to see how you can elevate the guest experience at Perlée!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to hospitality management. We recommend role-playing with a friend to nail down your responses and demonstrate your leadership skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Perlée team and contributing to our hospitality-first philosophy.
We think you need these skills to ace Director of Hospitality in Dundee
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences where you’ve gone above and beyond to create memorable guest experiences. We want to see that you understand what it means to deliver Michelin-level service.
Highlight Your Wine Knowledge: Since this role is all about wine, make sure to showcase your expertise! Mention any relevant certifications or experiences that demonstrate your deep understanding of wine. We’re looking for someone who can engage guests with confidence and knowledge.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and qualifications listed in the job description. We appreciate when candidates show they’ve done their homework on Perlée and our values.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it shows us you’re serious about joining the Perlée team!
How to prepare for a job interview at Tasting Room Expo
✨Know Your Wine
As the Director of Hospitality, you'll need to showcase your expert-level wine knowledge. Brush up on different wine varieties, tasting notes, and food pairings. Be prepared to discuss how you would create memorable wine experiences for guests.
✨Demonstrate Service Excellence
Since Perlée is all about Michelin-level service, think of examples from your past experiences where you delivered exceptional service. Be ready to explain how you would ensure a flawless guest experience and manage the atmosphere during tastings.
✨Engage with VIPs and Trade Partners
Highlight your experience in building relationships with trade partners and VIP guests. Prepare to discuss strategies for creating customised wine experiences and how you would maintain long-term connections that enhance brand loyalty.
✨Show Leadership Skills
The role requires strong leadership abilities. Share your experiences in recruiting, training, and mentoring teams. Discuss how you align team values with the company's mission and how you handle operational challenges in a luxury setting.