Spa Manager - 5 Star Hotel - Live in in Birmingham

Spa Manager - 5 Star Hotel - Live in in Birmingham

Birmingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Taste Hospitality Recruitment Ltd

At a Glance

  • Tasks: Lead a passionate team and deliver luxurious spa treatments in a stunning countryside retreat.
  • Company: 5-star hotel offering a tranquil and elegant spa experience.
  • Benefits: Live-in position with a beautiful environment and career growth opportunities.
  • Other info: Embrace wellness and beauty in a calm, luxurious atmosphere.
  • Why this job: Join a dynamic team and elevate guest experiences in a serene setting.
  • Qualifications: NVQ Level 3 or equivalent in spa management and previous supervisory experience.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for a passionate and hands-on Spa Manager ready to lead a dedicated team in a tranquil countryside retreat in Scotland. This role requires candidates to have a valid UK work visa or settled status. The hotel and spa is set in 1,100 acres of stunning countryside, offering guests a blend of luxurious hospitality and a beautifully appointed spa. The hotel is a peaceful haven with panoramic views, elegant interiors, and a relaxing, nature-inspired ambiance—the perfect escape for wellness and indulgence.

They are looking for a dynamic and experienced Spa Manager to lead the spa operations and elevate the guest experience. This is a dual role combining strategic oversight and operational excellence, with 50% of your time spent delivering treatments, and the other half focused on team leadership, guest service, and running the day-to-day operations.

About the Spa: The spa offers a serene and luxurious environment with a full range of treatments. It features a swimming pool, sauna, steam room, relaxation lounges, and treatment rooms. It's a popular destination for hotel guests, day visitors, and local members.

Key Responsibilities:

  • Lead, inspire and manage the spa team, ensuring a consistently high level of guest care
  • Perform treatments to a high standard
  • Ensure smooth daily operations including bookings, scheduling, and guest experience
  • Monitor retail and treatment targets, costs, and KPIs
  • Maintain a high standard of cleanliness, safety, and professionalism throughout the spa
  • Work closely with the General Manager and hotel teams to ensure a seamless guest journey
  • Manage the spa's social media presence—sharing engaging content, promoting offers, and driving visibility

About You:

  • A qualified Spa Manager with strong practical skills (NVQ Level 3 or equivalent)
  • Previous experience in a supervisory or management role within a spa environment
  • Warm, approachable, and confident with a guest-focused mindset
  • Passionate about wellness and beauty, with strong product knowledge
  • A proactive and organised leader, capable of motivating a team and achieving targets

If you're a confident and compassionate leader who thrives in a calm, luxurious environment—and you're ready to roll up your sleeves and lead from the front—we'd love to hear from you.

Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you.

Spa Manager - 5 Star Hotel - Live in in Birmingham employer: Taste Hospitality Recruitment Ltd

Join a prestigious 5-star hotel and spa nestled in the breathtaking Scottish countryside, where you will be part of a supportive and passionate team dedicated to providing exceptional guest experiences. With a focus on employee growth and development, this role offers unique opportunities to lead a talented team while enjoying the serene environment and luxurious facilities that make this location a true haven for wellness and relaxation. Embrace a work culture that values collaboration, creativity, and a commitment to excellence, ensuring that every day is both rewarding and fulfilling.
Taste Hospitality Recruitment Ltd

Contact Detail:

Taste Hospitality Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Spa Manager - 5 Star Hotel - Live in in Birmingham

✨Tip Number 1

Network like a pro! Reach out to your connections in the spa and wellness industry. Attend local events or workshops to meet potential employers and showcase your passion for the role.

✨Tip Number 2

Show off your skills! If you can, offer to do a trial shift or a demonstration of your treatment techniques. This gives you a chance to shine and show how you can elevate the guest experience.

✨Tip Number 3

Be proactive on social media! Share your insights about wellness and beauty, and engage with the spa community online. This not only builds your personal brand but also shows your enthusiasm for the industry.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.

We think you need these skills to ace Spa Manager - 5 Star Hotel - Live in in Birmingham

Team Leadership
Guest Service
Operational Management
Treatment Delivery
Scheduling
Retail Management
KPI Monitoring
Cleanliness Standards
Safety Standards
Social Media Management
Product Knowledge
Organisational Skills
Motivational Skills
Customer Focus

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm for wellness and beauty shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about leading a team in a luxurious spa environment.

Tailor Your CV: Make sure your CV highlights relevant experience in spa management and guest services. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements and qualifications!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be personal, be engaging, and let us know how you plan to elevate the guest experience at our tranquil retreat.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Taste Hospitality Recruitment Ltd

✨Know Your Spa Treatments

Make sure you’re well-versed in the treatments offered at the spa. Familiarise yourself with the techniques, products, and benefits of each treatment. This will not only show your passion for wellness but also demonstrate your expertise during the interview.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to achieve targets. This is crucial as the role requires strong leadership and team management.

✨Understand Guest Experience

Research what makes a great guest experience in a luxury spa setting. Be ready to discuss how you would enhance the guest journey and ensure high standards of service. This shows that you’re aligned with their vision of providing exceptional hospitality.

✨Engage with Social Media Strategies

Since managing the spa's social media presence is part of the role, come prepared with ideas on how to promote the spa online. Think about engaging content, promotions, and how to drive visibility. This will highlight your proactive approach and creativity.

Spa Manager - 5 Star Hotel - Live in in Birmingham
Taste Hospitality Recruitment Ltd
Location: Birmingham
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