At a Glance
- Tasks: Lead guest services and ensure exceptional hospitality at a luxury hotel.
- Company: Renowned luxury hotel in Berkshire with modern design and high-class décor.
- Benefits: Competitive salary, private medical insurance, management bonus, and well-being advice.
- Why this job: Join a prestigious hotel and make a real impact on guest experiences.
- Qualifications: Strong management skills and excellent communication abilities required.
- Other info: Exciting career growth opportunities in a dynamic hospitality environment.
The predicted salary is between 28800 - 43200 £ per year.
A Guest Services Manager is required for a high-level, luxury hotel located in Berkshire.
This role requires candidates to have a valid UK work visa or settled status.
The hotel features modern design with high-class, ornate décor.
- Private medical insurance
- Management bonus
- Excellent career opportunities
- Access to well-being advice
The property is renowned as one of the finest luxury hotels in the UK, offering exceptional hospitality to its guests. It boasts an award-winning fine dining restaurant, stylish bar and lounge areas, and over 50 luxurious bedrooms.
As Guest Services Manager, you will:
- Manage all day-to-day guest services and oversee the reception desk to ensure smooth operations
- Handle guest queries and requests efficiently through your team
- Be highly organized with excellent communication skills, both face-to-face and over the phone
- Demonstrate strong management and leadership skills, working well both independently and as part of a team
If you are friendly, outgoing, and passionate about delivering excellent guest service, and are seeking a challenging yet rewarding role, this could be your ideal opportunity.
Due to the volume of applications, we are unable to respond individually. If your application is suitable, you will hear from us within 48 hours. Thank you.
- Contact: Caroline Wright
- Reference: 06575
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Guest Services Manager – Berkshire – Luxury Hotel – Up to 38K employer: Taste Hospitality Recruitment Limited
Contact Detail:
Taste Hospitality Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Manager – Berkshire – Luxury Hotel – Up to 38K
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest services shine through. Share stories that highlight your experience and how you handle guest queries with flair.
✨Tip Number 3
Research the hotel! Knowing the ins and outs of the property will impress your interviewers. Talk about their dining options or unique services to show you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Guest Services Manager – Berkshire – Luxury Hotel – Up to 38K
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Guest Services Manager role. Highlight your management experience and any relevant hospitality achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for guest services and why you want to work with us at this luxury hotel. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application is clear and well-structured. Use concise language and check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Taste Hospitality Recruitment Limited
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Familiarise yourself with its history, values, and unique offerings. This will not only show your genuine interest but also help you tailor your answers to align with their standards of luxury and service.
✨Showcase Your Communication Skills
As a Guest Services Manager, communication is key. Prepare examples from your past experiences where you effectively handled guest queries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Leadership Qualities
Think about times when you've successfully led a team or managed a project. Be ready to discuss your management style and how you motivate others. This role requires strong leadership, so showcasing your ability to inspire and guide a team will be crucial.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the Guest Services Manager role. This shows that you're not just interested in the job, but also in how you can contribute to their success.