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- Tasks: Provide top-notch admin support and manage client records in a healthcare setting.
- Company: Regional healthcare authority in Cambridge focused on patient services.
- Benefits: Competitive salary, fitness access, and extra leave entitlements.
- Why this job: Make a difference in patient care while developing your customer service skills.
- Qualifications: Strong communication skills and ability to handle sensitive information.
The predicted salary is between 48000 - 52000 £ per year.
A regional healthcare authority in Cambridge is seeking a Customer Service Officer to provide efficient administrative and reception support within healthcare services. The successful candidate will manage client records, deliver high-quality customer service, and handle sensitive inquiries with confidentiality.
This position offers an annual salary of $66,049 to $70,993, along with various employee benefits including fitness access and additional leave entitlements.
Healthcare Admin Officer — Patient Services & Records in Cambridge employer: Tasmanian Government
Contact Detail:
Tasmanian Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Admin Officer — Patient Services & Records in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working in admin roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and confidentiality. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of how you've handled sensitive inquiries or improved customer service in past roles. This will help you stand out as a candidate who truly understands the importance of patient care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Healthcare Admin Officer — Patient Services & Records in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare administration and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient services and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: As a Customer Service Officer, communication is key. In your application, demonstrate your ability to handle sensitive inquiries and provide high-quality service. We’re looking for clarity and professionalism!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need there!
How to prepare for a job interview at Tasmanian Government
✨Know Your Stuff
Familiarise yourself with the healthcare authority's services and values. Understand the role of a Healthcare Admin Officer, especially in managing patient records and delivering customer service. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Practice Your Customer Service Skills
Since this role involves handling sensitive inquiries, prepare for scenarios where you might need to demonstrate your customer service skills. Think of examples from your past experiences where you successfully resolved issues or provided exceptional service, and be ready to share them.
✨Emphasise Confidentiality
Given the nature of the job, it's crucial to highlight your understanding of confidentiality in handling patient records. Be prepared to discuss how you would ensure privacy and security when dealing with sensitive information, as this will show that you take the role seriously.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.
