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- Tasks: Design and deliver engaging training programmes to enhance employee skills and knowledge.
- Company: Join TaskUs, a leader in outsourced digital services with a People First culture.
- Benefits: Enjoy private medical insurance, dental coverage, life insurance, and a pension plan.
- Why this job: Make a real impact by shaping the learning experiences of a diverse workforce.
- Qualifications: 1-2 years in training or teaching, fluent in English, and proficient in Microsoft and Google apps.
- Other info: Flexible working hours and opportunities for professional growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
What We Offer: At TaskUs, we prioritise our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What does a Learning Experience Leader - Trainer really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organisation. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programmes. These programmes should be aligned with product-specific training methodologies and initiatives.
As a Trainer, you will:
- Set the standards and expectations through your conduct, work ethic, integrity, and character;
- Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;
- Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;
- Accomplish projects and motivate trainees through effective training;
- Continuously improve training programmes and the other learning opportunities across the organisation;
- Amend and revise programmes as necessary for them to adapt to the changes occurring in the work environment;
- Act as the content expert, and maintain relevant training documents and training materials for training conducted;
- Develop and create effective induction programmes;
- Monitor and review trainees’ progress through questionnaires and discuss with their managers;
- Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages;
- Research and present new technologies and methodologies in workplace learning;
- Ensure that all trainees adhere to the company’s Code of Conduct.
So, do you have what it takes to become a Learning Experience Leader?
Requirements:
- Fluent English speaker
- With at least 1 to 2 years of working experience in a related field (training or teaching experience)
- Preferable BPO experience
- Proficient in Microsoft and Google applications
- A problem solver and critical thinker
- Can present and facilitate a class discussion
- Energetic, enthusiastic, and creative—can think outside the box with different ways to motivate and engage an audience
- With strong interpersonal, conflict management, mentoring, organisational, project management, and influencing skills
- Has excellent oral and written communication skills
- Can work in a flexible schedule including weekends, holidays, and longer hours
- 2 years minimum valid Driver's License
Benefits:
- Private Medical Insurance (PMI) through BUPA
- Dental through BUPA
- Life through Canada Life
- Income Protection through Canada Life
- Pension through Aviva
Learning And Development Specialist in Manchester employer: TaskUs
Contact Detail:
TaskUs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning And Development Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current TaskUs employees on LinkedIn. You never know who might give you the inside scoop on job openings or even refer you directly!
✨Tip Number 2
Prepare for interviews by researching TaskUs and its People First culture. Think about how your skills as a Learning Experience Leader can contribute to their mission. Tailor your responses to show you’re not just a fit for the role, but for the company too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on showcasing your training experience and how you can create engaging learning environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the TaskUs team and being part of that People First culture.
We think you need these skills to ace Learning And Development Specialist in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Learning and Development Specialist role. Highlight your relevant experience in training or teaching, and show how your skills align with what we’re looking for at TaskUs.
Showcase Your Creativity: As a Trainer, creativity is key! Use your application to demonstrate how you think outside the box. Share examples of innovative training methods you've used or developed in the past to engage and motivate learners.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read. Make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at TaskUs
✨Know Your Stuff
Make sure you’re well-versed in the latest training methodologies and technologies relevant to the role. Brush up on your knowledge of e-learning techniques and be ready to discuss how you can implement them in a fast-paced environment like TaskUs.
✨Showcase Your Creativity
As a Learning Experience Leader, creativity is key! Prepare examples of how you've previously engaged trainees or developed innovative training programmes. Think outside the box and be ready to share your ideas on how to motivate and inspire learners.
✨Demonstrate Your People Skills
This role is all about creating a positive learning environment. Be prepared to discuss your interpersonal skills and how you’ve handled conflicts or challenges in past training situations. Show that you can connect with people and adapt to their needs.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to training and development, or how they measure the success of their programmes. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.