At a Glance
- Tasks: Design and deliver engaging training programmes to empower learners and enhance their skills.
- Company: Join TaskUs, a leading provider of digital services with a People First culture.
- Benefits: Enjoy competitive salaries, private medical insurance, and opportunities for professional growth.
- Why this job: Make a real impact by shaping the future of learning in a dynamic environment.
- Qualifications: 1-2 years of training or teaching experience, fluent in English, and strong communication skills.
- Other info: Flexible working hours and a vibrant team atmosphere await you!
The predicted salary is between 36000 - 60000 £ per year.
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
What We Offer: At TaskUs, we prioritise our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.
What does a Learning Experience Leader - Trainer really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organisation. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives.
As a Trainer, you will:
- Set the standards and expectations through your conduct, work ethic, integrity, and character;
- Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;
- Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;
- Accomplish projects and motivate trainees through effective training;
- Continuously improve training programs and the other learning opportunities across the organisation;
- Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment;
- Act as the content expert, and maintain relevant training documents and training materials for training conducted;
- Develop and create effective induction programs;
- Monitor and review trainees’ progress through questionnaires and discuss with their managers;
- Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages;
- Research and present new technologies and methodologies in workplace learning;
- Ensure that all trainees adhere to the company’s Code of Conduct.
Requirements:
- Fluent English speaker
- With at least 1 to 2 years of working experience in a related field (training or teaching experience)
- Preferable BPO experience
- Proficient in Microsoft and Google applications
- A problem solver and critical thinker
- Can present and facilitate a class discussion
- Energetic, enthusiastic, and creative—can think outside the box with different ways to motivate and engage an audience
- With strong interpersonal, conflict management, mentoring, organisational, project management, and influencing skills
- Has excellent oral and written communication skills
- Can work in a flexible schedule including weekends, holidays, and longer hours
- 2 years minimum valid Driver's License
Benefits:
- Private Medical Insurance (PMI) through BUPA
- Dental through BUPA
- Life through Canada Life
- Income Protection through Canada Life
- Pension through Aviva
Learning And Development Specialist in Bolton employer: TaskUs
Contact Detail:
TaskUs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning And Development Specialist in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current TaskUs employees on LinkedIn. You never know who might give you the inside scoop on job openings or even refer you directly!
✨Tip Number 2
Prepare for interviews by researching TaskUs and its People First culture. Think about how your skills as a Learning Experience Leader can contribute to their mission. Tailor your answers to show you’re not just a fit for the role, but for the company too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on showcasing your training experience and how you can create engaging learning environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the TaskUs family. Let’s get you that dream job!
We think you need these skills to ace Learning And Development Specialist in Bolton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Learning and Development Specialist role. Highlight your relevant experience in training or teaching, and show how your skills align with our People First culture.
Showcase Your Creativity: As a Trainer, creativity is key! Use your application to demonstrate how you think outside the box. Share examples of innovative training methods you've used or developed in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We want to see your skills and experience without wading through unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at TaskUs
✨Know Your Stuff
Before the interview, dive deep into TaskUs and its People First culture. Understand their services and how they support clients in various sectors. This knowledge will help you connect your experience with their needs and show that you're genuinely interested.
✨Showcase Your Training Skills
Prepare to discuss specific examples of training programs you've designed or delivered. Highlight your ability to adapt training materials to meet changing needs, as this aligns perfectly with the role's requirements. Be ready to share success stories that demonstrate your impact.
✨Engage with Enthusiasm
As a Learning Experience Leader, your energy is key! Practice conveying your passion for training and development during the interview. Use engaging language and body language to show that you can motivate and inspire others, just like you would in a training session.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's training methodologies and future initiatives. This not only shows your interest but also gives you insight into how you can contribute to their goals. It’s a great way to demonstrate your critical thinking skills!