Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support Taskers in achieving their goals and enhance their experience on the platform.
- Company: Join Taskrabbit, a leading marketplace connecting people with local Taskers.
- Benefits: Competitive salary, flexible work options, health insurance, and generous time off.
- Why this job: Make a real difference by helping others succeed while working in a vibrant community.
- Qualifications: 3+ years in customer success or community management; strong data and communication skills.
- Other info: Hybrid role with opportunities for growth in a diverse and inclusive environment.
The predicted salary is between 40000 - 57000 £ per year.
About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do's, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company, we celebrate innovation, inclusion, and hard work. Our culture is collaborative, pragmatic, and fast-paced. We're looking for talented, entrepreneurially minded, and data-driven people who also have a passion for helping people do what they love.
This is a hybrid 6-month Contract opportunity. Must be able to come into our SOHO office on Tuesdays and Wednesdays.
About The Role: Taskrabbit connects busy people in need of help with trusted local Taskers who can lend a hand with everything from home repairs to errands, with the goal of being the number one home services platform in the countries we serve. The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform.
You will be responsible for a specific set of metropolitan areas, driving key metrics for the company as well as supply alignment in those metros, which result in increased invoices and revenue.
What You'll Do:
- Drive invoices and revenue by analyzing supply data and taking targeted actions to improve supply health, booking conversion, and Tasker quality at key stages of the Tasker lifecycle.
- Act as a regional subject-matter expert—monitoring market performance, responding to data trends, and tailoring programs and supply tactics to local dynamics and Tasker performance.
- Help Taskers in your Book of Business thrive through performance coaching (in 1:1 and group settings) in person and virtually.
- Master the Tasker lifecycle and use data-driven insights to identify gaps, recommend cross-functional improvements, and drive better outcomes throughout the entire platform experience.
- Demonstrate strong data fluency to communicate performance insights and business impact to various teams and leadership.
- Lead community engagement efforts—hosting office hours, profile workshops, and Tasker socials to foster a vibrant and inclusive community.
- Work cross-functionally with Product, Customer Support, Partnerships, Marketing, Legal, and other Commercial Operations teams to advocate for solutions that support Taskers and drive invoices and revenue.
- Travel up to 10% for metro-specific and team events.
About You:
- Based in London with the ability to go into the office on Tuesdays and Wednesdays.
- 3+ years in marketplace operations, customer success, community management, or comparable roles.
- Bachelor's degree or equivalent practical experience.
- Full professional fluency in English.
- A proficient user of data to derive actionable insights and make decisions.
- A highly effective and confident communicator and negotiator virtually, on the phone, and in person.
- A self-starter who’s opportunistic and comfortable with problem-solving on the fly in a fast-paced environment.
- Demonstrated experience managing and maintaining strong relationships with cross-functional teams to drive results and achieve business objectives.
- Well organized with excellent time management and prioritization skills, and phenomenal attention to detail.
Compensation & Benefits:
The annual base pay range for this position is £40,000 - £57,000. This range is representative of annual base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.
Taskrabbit's commitment to Diversity and Inclusion:
We are an inclusive community where all who share our mission and values belong. Taskrabbit is an equal opportunity employer and values diversity at our company.
Customer Success Manager, French Market (6-month Contract) in London employer: TaskRabbit
Contact Detail:
TaskRabbit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager, French Market (6-month Contract) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely excited about what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the role. Highlight your experience and how it aligns with their mission to help Taskers succeed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Success Manager, French Market (6-month Contract) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Success Manager role. Highlight your experience in marketplace operations and how it aligns with Taskrabbit's mission to connect people with Taskers.
Showcase Your Data Skills: Since data fluency is key for this role, don’t forget to mention any relevant experience you have with data analysis. Share examples of how you've used data to drive decisions or improve outcomes in previous roles.
Be Personable: Taskrabbit values a 'people person' approach, so let your personality shine through! Share stories that demonstrate your passion for helping others and building relationships, as this will resonate well with our culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at TaskRabbit
✨Know Your Tasker Lifecycle
Familiarise yourself with the entire Tasker lifecycle, from activation to retention. Be ready to discuss how you can use data-driven insights to improve Tasker experiences and outcomes. This shows that you understand the role's core responsibilities.
✨Showcase Your Data Fluency
Prepare to demonstrate your ability to analyse supply data and derive actionable insights. Bring examples of how you've used data in past roles to drive results, as this is crucial for the Customer Success Manager position.
✨Engage with the Community
Think about ways you can foster a vibrant community among Taskers. Be ready to share ideas on hosting events or workshops that could enhance Tasker engagement and satisfaction, reflecting Taskrabbit's collaborative culture.
✨Be a Problem Solver
Highlight your experience in fast-paced environments where you've had to think on your feet. Prepare examples of challenges you've faced and how you resolved them, showcasing your self-starter attitude and ability to collaborate effectively.