Director, Global IKEA Partnerships

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!

This role operates on a hybrid schedule requiring two days of in-office collaboration per week. The position can be based in either our San Francisco office or our new New York City office.

About the Role: The Director of Global IKEA Partnerships is responsible for owning Taskrabbit’s global IKEA partnership strategy and execution, with a focus on cross-region initiatives and high-visibility programs, both IKEA Furniture Assembly and beyond core assembly services. This is a critical leadership role within Business Development and a key driver of Taskrabbit’s long-term growth with its most strategic partner. Reporting to the Senior Vice President of Business Development, this role centralizes global IKEA initiatives, ensures alignment across regions, and serves as the primary point of accountability for Taskrabbit’s global relationship with IKEA. The Director will work closely with regional leaders, cross-functional partners, and senior IKEA stakeholders to develop, scale, and operationalize global programs. This role will travel 50% of the time, often to Europe. Most often, they will be on the road visiting IKEA Markets in our 8 countries, Global Ingka HQ in Sweden, and Taskrabbit hubs in SF, NY, and London. Due to significant travel expectations, this role is accepting applications from the East Coast and Western Europe. In addition to business travel, there will be expected monthly travel to hub offices for in-person collaboration with colleagues.

Responsibilities:

• Global Partnership Strategy & Execution: Develop and execute the global IKEA partnership strategy, aligning long-term objectives with near-term execution across regions. Own major global IKEA initiatives and programs beyond assembly, including Home Improver, IKEA Marketing initiatives, and Goal Letter commitments. Drive strategic planning and prioritization across global and regional IKEA workstreams. Prepare synthesized updates and recommendations for executive leadership, including senior Taskrabbit and IKEA stakeholders.
• Cross-Region Leadership & Governance: Lead cross-region IKEA projects, ensuring consistent execution while balancing regional market needs. Establish operating rhythms, success metrics, and governance models for global initiatives. Identify risks, dependencies, and opportunities across markets, and proactively manage escalations.
• Partnership Development & Growth: Serve as a senior advisor and strategic partner to IKEA, leveraging a deep understanding of IKEA’s priorities and operating model. Identify opportunities to expand and evolve the partnership through new programs, services, and commercial models. Influence internal product, marketing, and operational roadmaps to support global IKEA priorities.
• Team Leadership & Management: Directly manage the EU Senior Manager of IKEA Partnerships and the NA Director of IKEA Partnerships. Provide functional leadership to the IKEA Partnerships organization, with the NA Director maintaining a solid-line relationship to this role and a dotted-line relationship to the GM, North America. Partner closely with EU leadership, including the IKEA Program Lead EU and regional partner managers, ensuring alignment without disrupting established regional structures. Deliver results through empowerment and accountability by modeling, coaching, and caring for team members.
• Cross-Functional Collaboration: Work closely with Product, Engineering, Marketing, Operations, Legal, and Finance to ensure seamless execution of global IKEA initiatives. Act as the primary liaison between IKEA and internal stakeholders for global programs and strategic initiatives.

Requirements:

• 12+ years of progressively advancing experience in partnerships, business development, or account management, ideally within a marketplace, retail, or platform-based business.
• Proven experience leading complex, multi-region partnerships with senior executive stakeholders.
• Demonstrated ability to influence product strategy, operational priorities, and executive decision-making.
• Strong understanding of financial metrics, including P&L, ROI, and performance management.
• Exceptional communication, negotiation, and stakeholder management skills.
• Ability to operate effectively in ambiguous, fast-moving environments and drive clarity and execution.
• Experience leading and developing high-performing teams in a matrixed organization.

Leadership Expectations:

• Model Taskrabbit’s culture and values through strong, inclusive leadership.
• Coach teams by setting clear objectives, enabling cross-functional collaboration, and fostering continuous learning.
• Care for team members by investing in their growth, understanding individual strengths, and building durable leadership benches.

Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $145,000 - $207,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.

You’ll love working here because:

• Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
• The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.

Taskrabbit’s commitment to Diversity and Inclusion: An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.