At a Glance
- Tasks: Lead logistics operations and enhance our core programmes across Europe.
- Company: Join Taskrabbit, a dynamic marketplace connecting people with Taskers for everyday tasks.
- Benefits: Competitive salary, hybrid work model, generous time off, and wellness stipends.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
- Why this job: Make a real impact in a supportive team while driving operational success.
- Qualifications: 3-4 years in operations, strong analytical skills, and a proactive attitude.
The predicted salary is between 47000 - 68000 € per year.
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.
About the Role
This is a hybrid schedule requiring two days in‑office per week in our London office. It is an 11‑month maternity leave coverage, contract role. Taskrabbit is looking for a Lead to join its Task Logistics team. The team intervenes on at‑risk tasks and drives them to fulfillment, ensuring a positive and retentive client/Tasker experience. This role focuses on further enhancing one of our most successful operations programmes that sits at the core of our business and is an instrumental pillar in our growth plans. You will be supported by a talented regional and global operations team and implement your ideas with the help of 20+ agents, making a direct difference for a community of thousands of Taskers.
Responsibilities
- Lead and continuously develop our core operation programmes across Europe with a focus on fulfillment for the IKEA category.
- Implement and run all operational programmes applicable to your role and markets, and be accountable for meeting the KPIs of each.
- Use data‑modeling practices to analyse findings and suggest strategic, product, and operational improvements.
- Manage and report the performance of applicable operational programmes in assigned markets.
- Lead and assist operation team leaders to provide them with information, training, and context for optimal outcomes.
- Support the management team with regular performance reports, deep dives on business‑critical topics, and forecasting.
- Conduct supply analysis for the IKEA category across Europe and advise country managers on needs to optimise supply health.
Requirements
- Minimum 3‑4 years of experience in an operational role with a proven track record.
- Strong stakeholder‑management skills, eagerness to get stuck in, high attention to detail, and robust organisational ability.
- Comfortable with data manipulation (good knowledge of Excel/GSheets and experience with Looker or a similar tool desirable) and analytical rigor; track and analyse metrics to improve outcomes and make recommendations.
- Strong critical thinking and problem‑solving skills for multiple, multi‑faceted scenarios while keeping tasks orderly and organised.
- Resilience and flexibility to adapt to an ambiguous and constantly changing environment.
- Proactive attitude as we grow the business and uncover more unknowns.
Compensation & Benefits
Base pay range £59,000–£85,000 (base pay only). Total compensation consists of base pay, bonus, benefits, and perks. Hybrid work model with flexibility and in‑person connection. Employer‑paid health insurance (US) and 401(k) match (US). Global employees receive generous and flexible time off, company‑wide closure weeks, product stipends, wellness, productivity, and education stipends, IKEA discounts, reproductive health support, and more (benefits vary by country).
Why Work With Us
Hybrid company that values flexibility and choice. Supportive, talented, and kind leaders and teams. Strong commitment to diversity and inclusion; women make up half of our leadership and our diversity representation is above the tech industry average. Reproductive health support, education stipends, and a culture that celebrates innovation, inclusion, and hard work.
Taskrabbit’s Commitment to Diversity and Inclusion
An active commitment to equity within our company and platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers and transforming lives—one action at a time. Taskrabbit is an equal‑opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video‑based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
Task Logistics Lead employer: TaskRabbit, Inc.
Taskrabbit is an exceptional employer that fosters a hybrid work culture, allowing flexibility while maintaining strong in-person connections. With a commitment to diversity and inclusion, employees benefit from generous time off, wellness stipends, and a supportive environment that encourages innovation and personal growth. Joining Taskrabbit means being part of a talented team dedicated to making a meaningful impact in the community, particularly within the dynamic London market.
StudySmarter Expert Advice🤫
We think this is how you could land Task Logistics Lead
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Taskrabbit. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by understanding Taskrabbit's mission and values. Show us how your experience aligns with our commitment to diversity and inclusion—it's a big deal for us!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios during the interview. We love seeing how you think on your feet and handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Task Logistics Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Task Logistics Lead role. Highlight your operational experience and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Show Off Your Data Skills:Since this role involves data manipulation and analysis, don’t shy away from showcasing your skills in Excel or any similar tools. Share specific examples of how you've used data to drive improvements in past roles. We love a good data story!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who’s not just qualified but also a great fit for our culture. Share your passion for logistics and how you tackle challenges head-on. We appreciate authenticity!
Apply Through Our Website:For the best chance of getting noticed, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at TaskRabbit, Inc.
✨Know Your Numbers
Since this role involves a lot of data analysis, make sure you brush up on your Excel and data manipulation skills. Be prepared to discuss how you've used data in past roles to drive operational improvements or meet KPIs.
✨Showcase Your Leadership Skills
As a Task Logistics Lead, you'll be guiding a team. Think of examples from your previous experience where you've led a team or project successfully. Highlight your stakeholder management skills and how you’ve motivated others to achieve their goals.
✨Understand the IKEA Category
Familiarise yourself with the IKEA category and its specific challenges. Research how Taskrabbit operates within this space and come prepared with ideas on how you could enhance operations for this category.
✨Be Ready for Scenario Questions
Expect to face questions that assess your problem-solving abilities in complex situations. Prepare by thinking through various scenarios you might encounter in this role and how you would approach them, keeping in mind the need for flexibility and resilience.
