Service Engineer

Service Engineer

Stoke-on-Trent Full-Time 34000 - 46000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Service and maintain fire and security systems while delivering top-notch customer service.
  • Company: Join a respected company with over 25 years of experience in fire and security solutions.
  • Benefits: Enjoy a competitive salary, company vehicle, paid travel time, and 25 days holiday.
  • Why this job: Be part of a supportive team and work on high-profile commercial contracts.
  • Qualifications: Experience in fire and security systems and a full UK driving licence required.
  • Other info: Excellent training and career progression opportunities await you.

The predicted salary is between 34000 - 46000 £ per year.

Fire and Security Service Engineer – Gloucester – c£40,000 + Company Vehicle

The Company
With over 25 years\’ experience, our client prides themselves on delivering honest, tailored electronic fire and security solutions whether that\’s designing and installing new systems or providing expert support to keep existing ones running smoothly. Our highly trained team of surveyors and engineers ensure our clients receive first-class service, transparency, and complete peace of mind.

Package – Fire and Security Service Engineer:

  • Basic Salary: Circa £40,000 + ovetime
  • Company Vehicle, Uniform, Mobile, Laptop
  • Paid Travel Time (after 30 minutes each way)
  • 25 days holiday + bank holidays
  • Overtime and weekend call-out opportunities
  • Ongoing manufacturer and in-house training
  • Career progression opportunities

Responsibilities – Fire and Security Service Engineer:

  • Service and maintain Fire Alarm Systems (analogue and addressable)
  • Service Intruder Alarms, Access Control, and CCTV Systems (including IP systems)
  • Deliver excellent customer service during site visits
  • Complete service documentation accurately and in line with compliance standards
  • Ensure all work meets current legislation and British Standards
  • Participate in the call-out rota

Requirements – Fire and Security Service Engineer:

  • Proven experience in the fire and security industry
  • Skilled in servicing Fire Alarms, Intruder Alarms, CCTV, and Access Control systems
  • Confident working in commercial environments
  • Strong communication and documentation skills
  • Full UK Driving Licence (clean or minimal points preferred)
  • Relevant industry qualifications (e.g. BAFE, ECS card) or ability to obtain

Why Join?

  • Work with a stable, respected employer with strong engineering leadership
  • Gain exposure to high-profile commercial contracts
  • Benefit from excellent training and progression opportunities
  • Be part of a supportive, quality-driven team

To apply, please send your CV to

ENG1

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Service Engineer employer: Taskmaster

Join a reputable company with over 25 years of experience in the fire and security industry, where you will enjoy a competitive salary of around £40,000, a company vehicle, and generous benefits including paid travel time and 25 days holiday. Our supportive work culture prioritises employee growth through ongoing training and career progression opportunities, making it an ideal environment for skilled professionals looking to advance their careers while delivering exceptional service to high-profile clients in Gloucester.
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Contact Detail:

Taskmaster Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

✨Tip Number 1

Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues who might know of job openings.

✨Tip Number 2

Show off your skills! When you get the chance, demonstrate your expertise during interviews. Bring examples of past projects or challenges you've tackled in servicing fire alarms or CCTV systems to really impress.

✨Tip Number 3

Be proactive! Don’t just wait for job postings. Reach out directly to companies you admire, like ours at StudySmarter, and express your interest in working with them. You never know what opportunities might pop up!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!

We think you need these skills to ace Service Engineer

Fire Alarm Systems Servicing
Intruder Alarms Servicing
CCTV Systems Servicing
Access Control Systems Servicing
Customer Service Skills
Compliance Standards Knowledge
Documentation Skills
Communication Skills
Problem-Solving Skills
Full UK Driving Licence
Relevant Industry Qualifications (e.g. BAFE, ECS card)
Experience in Commercial Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the fire and security industry. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant qualifications and past roles!

Show Off Your Communication Skills: Since strong communication is key in this role, let your written application reflect that. Use clear and concise language, and make sure to proofread for any typos or errors. We want to see that you can communicate effectively right from the start!

Highlight Your Customer Service Experience: As a Service Engineer, delivering excellent customer service is crucial. In your application, share examples of how you've gone above and beyond for clients in previous roles. This will show us that you understand the importance of client satisfaction.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you get all the updates directly. Plus, it’s super easy to do!

How to prepare for a job interview at Taskmaster

✨Know Your Stuff

Make sure you brush up on your technical knowledge about fire and security systems. Be ready to discuss your experience with fire alarms, intruder alarms, CCTV, and access control systems. The more you can demonstrate your expertise, the better!

✨Show Off Your Customer Service Skills

Since this role involves delivering excellent customer service, think of examples from your past experiences where you went above and beyond for a client. Prepare to share these stories during the interview to highlight your commitment to customer satisfaction.

✨Be Ready for Compliance Questions

Familiarise yourself with current legislation and British Standards related to fire and security systems. Expect questions about compliance and how you ensure that your work meets these standards. Showing that you take this seriously will impress your interviewers.

✨Ask Smart Questions

Prepare some thoughtful questions to ask at the end of your interview. This could be about the company's approach to training or how they support career progression. It shows you're genuinely interested in the role and want to be part of their team.

Service Engineer
Taskmaster
Location: Stoke-on-Trent
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