Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, analyse accounts, and support the sales team.
- Company: Join Taskmaster, a dynamic agency focused on customer experience.
- Benefits: Enjoy a competitive pay rate of £13.00PH and a supportive work environment.
- Why this job: Be part of a passionate team that values growth and customer relationships.
- Qualifications: Confident communicators with a positive attitude and strong work ethic are encouraged to apply.
- Other info: Work Monday to Friday, 8:30am to 5:00pm in Stamford.
Taskmaster are currently looking to recruit a Customer Experience Executive to join the team of our client based within Stamford. In your capacity as Customer Experience Executive you will be responsible for nurturing customer accounts, and for identifying and developing opportunities for growth. Another smaller aspect of the role will be to provide periodic support for the sales admin team during peak times.
Your Responsibilities:
- Extract and analyse reports to identify whether customer accounts are growing, stable or slipping, reporting back to the sales rep/s.
- Analyse product categories that key accounts do and do not currently purchase, and feed this data back to the sales rep/s with insights on what product spaces represent areas for growth.
- Deliver on a given quota of telephone calls daily to engage with key accounts, demonstrate our passion and proactively make them feel valued, and book face to face meetings for the sales rep/s as appropriate.
- Support the sales admin team during peak times, as required.
Skills and experience:
- You will embody and demonstrate our Core Values at all times.
- You will need to be confident and thrive in a role that includes significant telephone time on a daily basis.
- Customers will appreciate your engaging personality, warmth of character and positive attitude.
- As well as being hungry to identify and exploit growth opportunities you will also respond well to daily KPIs and accountability to your team leader.
- You will have a high standard of cleanliness, presentability and modesty of dress, punctuality, honesty, excellent listening and communication skills, clean language at all times, and be able to thrive in a warm but strong work-ethos environment.
Hours: Monday to Friday: 8:30am to 5:00pm
Pay rate: £13.00PH
Please apply for full details.
Locations
Customer Experience Executive in Stamford, Lincolnshire employer: Taskmaster
Contact Detail:
Taskmaster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Executive in Stamford, Lincolnshire
✨Tip Number 1
Familiarise yourself with the company’s core values and culture. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you’re not just a fit for the role, but also for the team.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully nurtured customer accounts in the past. Highlight any growth opportunities you identified and how you acted on them, as this will directly relate to the responsibilities of the Customer Experience Executive role.
✨Tip Number 3
Practice your telephone communication skills. Since the role involves significant telephone time, being able to engage customers effectively over the phone is crucial. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 4
Research the products and services offered by the company. Understanding what key accounts currently purchase and identifying potential gaps will allow you to speak knowledgeably about growth opportunities during your interview, showcasing your proactive approach.
We think you need these skills to ace Customer Experience Executive in Stamford, Lincolnshire
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Experience Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales support. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to nurture customer accounts.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you've successfully engaged with customers and identified growth opportunities in previous roles.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Taskmaster
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for customer service during the interview. Share examples of how you've gone above and beyond to make customers feel valued, as this role heavily relies on nurturing customer accounts.
✨Prepare for Data Analysis Questions
Since the role involves extracting and analysing reports, be ready to discuss your experience with data analysis. Bring examples of how you've used data to identify growth opportunities in previous roles.
✨Demonstrate Strong Communication Skills
As you'll be making numerous telephone calls, showcase your excellent communication skills. Practice articulating your thoughts clearly and engagingly, and be prepared to answer questions about how you handle difficult conversations.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This reflects your understanding of the importance of professionalism in a customer-facing role.
