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Role: Operations Manager
Location: Durrington
Salary: £50,0000
We are looking for an experienced and proactive Operations Manager to join a busy wastewater and drainage operation on a 6-month contract. This is a hands-on operational role, responsible for ensuring the smooth running of day-to-day activities, supporting drivers and field teams, and maintaining a high level of service for clients.
The successful candidate will be confident managing a fast-paced environment where priorities can change quickly, with the ability to make decisions, resolve issues and keep operations running efficiently.
Key Responsibilities
- Take full ownership of operational issues from start to finish, ensuring problems are resolved rather than passed between shifts or teams.
- Manage and coordinate day-to-day wastewater and drainage operations, ensuring jobs are planned and completed efficiently.
- Work closely with drivers, planners, customers, subcontractors and management teams to ensure operational requirements are understood and delivered.
- Monitor reactive and planned works, responding quickly to changes, emergencies and operational challenges.
- Keep all relevant stakeholders updated throughout the process, particularly where there are delays, incidents or changes to planned work.
- Support the planning and allocation of drivers and vehicles to ensure resources are used effectively.
- Ensure operational records, trackers, permits, reports and systems are kept accurate and up to date.
- Monitor driver and team performance, addressing issues where required and promoting a strong culture of accountability.
- Ensure teams follow company procedures, health & safety requirements and client-specific processes.
- Assist with investigating incidents, vehicle damage, service issues and customer complaints, ensuring appropriate actions are followed through to completion.
- Identify opportunities to improve operational efficiency, communication and service delivery.
- Provide regular updates and reports to senior management on operational performance, issues and key priorities.
About You
- Previous experience in an Operations Manager, Operations Supervisor or similar operational management role, ideally within wastewater, drainage, utilities, transport or a similar environment. xgikmsk
- Strong planning and decision-making skills, with the ability to manage competing priorities and remain calm under pressure.
- Excellent communication skills with the confidence to deal with cus Please click on the apply button to read the full job description
Operations Manager in Worthing employer: TaskMaster Resources
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