At a Glance
- Tasks: Support daily deliveries and manage communication between customers and teams.
- Company: Join a busy transport and logistics operation in Wigan.
- Benefits: Earn £12.89 per hour with Monday to Friday shifts.
- Other info: Fast-paced environment with opportunities for growth.
- Why this job: Be part of a dynamic team and enhance your logistics skills.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 26700 - 26700 € per year.
We are seeking a proactive and organised Customer Facing Logistics to join a busy transport and logistics operation in Wigan. You will be responsible for supporting the smooth running of daily deliveries, managing communication between customers, hauliers, and internal teams, and ensuring all systems and records are updated accurately and efficiently. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced, target-driven environment.
Key Responsibilities
- Work to agreed targets and KPIs
- Communicate effectively with hauliers and internal teams
- Liaise with customers when required to manage expectations
- Monitor late, failed, or rebooked deliveries
- Update internal systems accurately and in a timely manner
- Identify and resolve discrepancies relating to claims and returns
- Proactively resolve order and delivery issues
Customer Logistics Coordinator in Wigan employer: TaskMaster Resources
Join our dynamic team in Wigan as a Customer Logistics Coordinator, where we prioritise a supportive work culture that fosters collaboration and growth. Enjoy competitive pay, a Monday to Friday schedule, and opportunities for professional development in a fast-paced logistics environment. Our commitment to employee well-being and success makes us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Logistics Coordinator in Wigan
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and logistics. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Use examples from past experiences where you effectively managed customer expectations or resolved delivery issues. This will highlight your fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Logistics Coordinator in Wigan
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in logistics and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Logistics Coordinator role. Be sure to mention your communication skills and attention to detail, as these are key for us.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've proactively resolved issues in past roles. We love candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TaskMaster Resources
✨Know Your Logistics
Make sure you brush up on logistics terminology and processes. Understand how deliveries are managed and what challenges might arise. This will show your potential employer that you're not just interested in the role, but that you also have a solid grasp of the industry.
✨Show Off Your Communication Skills
Since this role involves liaising with customers and hauliers, be prepared to demonstrate your communication skills. Think of examples where you've effectively resolved issues or communicated complex information clearly. This will highlight your ability to thrive in a fast-paced environment.
✨Be Detail-Oriented
Attention to detail is crucial in logistics. During the interview, mention specific instances where your attention to detail made a difference, whether it was in managing records or resolving discrepancies. This will reassure them that you can handle the responsibilities of the role.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to delivery issues or customer complaints. Practice your responses to these scenarios, focusing on how you would proactively resolve problems while keeping all parties informed. This will demonstrate your problem-solving skills and readiness for the job.
