At a Glance
- Tasks: Engage with customers, manage correspondence, and support drivers in a dynamic environment.
- Company: Join a reputable company in Milton Keynes focused on customer satisfaction.
- Benefits: Competitive pay, supportive team, and opportunities for growth.
- Other info: Fast-paced role with potential for career advancement.
- Why this job: Be the voice of the company and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24000 - 28000 £ per year.
Taskmaster are currently recruiting for a Customer Service Administrator for our client based in Milton Keynes.
Duties:
- Dealing with customer and client correspondence.
- Deputise for Senior Traffic Dispatcher when required.
- Driver engagement (de-brief and ad hoc meetings).
- Investigate service failures and action the appropriate corrective action.
- Action out of positions and update photos taken by drivers on the system.
- Liaise with Workshop, driver, and Operations regarding all defects.
- Process and manage the Overweight Vehicle Report.
- Manage Hazard.
Customer Service Administrator in Milton Keynes employer: TaskMaster Resources
At Taskmaster, we pride ourselves on fostering a supportive and dynamic work environment in Milton Keynes, where our Customer Service Administrators play a vital role in ensuring exceptional service delivery. We offer competitive benefits, opportunities for professional development, and a culture that values teamwork and innovation, making us an excellent employer for those seeking meaningful and rewarding careers.
We think you need these skills to ace Customer Service Administrator in Milton Keynes
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Record Keeping
Adaptability
Interpersonal Skills
