At a Glance
- Tasks: Book deliveries and update systems while providing top-notch customer service.
- Company: Join a dynamic team in the Leigh area with a focus on customer satisfaction.
- Benefits: Earn £12.21 per hour with potential for permanent placement and no recruitment fees.
- Why this job: Kickstart your career in customer service with a supportive team and great work hours.
- Qualifications: Professional phone manner, good communication skills, and proficiency in Excel and Word.
- Other info: Enjoy a temp to perm role with Monday to Friday hours and around 180 calls daily.
The predicted salary is between 12 - 16 £ per hour.
We are looking for a customer service advisor to join our client team in the Leigh area. The role will be primarily booking in deliveries and updating the system with the details. Attention to detail is important, and candidates must have a professional telephone manner and be able to communicate well via email. Must be able to use Excel and Word proficiently. Transport experience would be preferred but not essential.
Hours of work are Monday to Friday 09:00 to 17:00 & 08:00 to 16:00 (37.5 hours). The role will involve around 180 calls per day and is a temp to perm position.
Apply now or for more information call 01942 492198.
Customer Service Advisor in Leigh employer: TaskMaster Resources
Contact Detail:
TaskMaster Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Leigh
✨Tip Number 1
Get to know the company before your interview! Research their values and mission so you can show how you fit in. It’ll help you stand out and show you’re genuinely interested.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of calls, try role-playing with a friend or family member. This will help you sound professional and confident when it’s your turn to shine.
✨Tip Number 3
Brush up on your Excel and Word skills! If you’re not super confident, there are loads of free online resources to help you get up to speed. Being proficient will definitely give you an edge.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Customer Service Advisor in Leigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, like using Excel and Word. We want to see how you can bring your unique flair to the role!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're the perfect fit for the Customer Service Advisor role and how your attention to detail will help us deliver top-notch service.
Show Off Your Communication Skills: Since you'll be handling around 180 calls a day, it's crucial to demonstrate your professional telephone manner. Use clear and concise language in your application to show us you mean business!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at TaskMaster Resources
✨Know Your Role
Make sure you understand the specifics of the Customer Service Advisor position. Familiarise yourself with the tasks like booking deliveries and updating systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Communication Skills
Since the job requires a professional telephone manner and effective email communication, practice your speaking and writing skills. You might even want to role-play common customer service scenarios with a friend to get comfortable.
✨Excel and Word Proficiency
As you'll need to use Excel and Word regularly, make sure you're up to speed with these applications. Consider doing a quick online tutorial or refreshing your knowledge on key functions that might be relevant to the job.
✨Prepare for Call Volume
With around 180 calls per day, it's important to demonstrate your ability to handle high call volumes. Think about how you would manage your time and stay organised during busy periods, and be ready to discuss this in your interview.