At a Glance
- Tasks: Manage client accounts and ensure top-notch customer service in a fast-paced environment.
- Company: Join a friendly team in Leigh with a supportive culture.
- Benefits: Earn £12.71 per hour, enjoy weekdays only, and access training opportunities.
- Other info: Potential for long-term employment with a stable position.
- Why this job: Be part of a dynamic team and build strong client relationships.
- Qualifications: Previous admin experience and strong communication skills preferred.
The predicted salary is between 12.71 - 12.71 £ per hour.
We are seeking a reliable and detail-oriented Account Handler to join our team in Leigh. This role involves managing client accounts, processing enquiries, and ensuring a high standard of customer service at all times.
You will be working in a fast-paced environment where accuracy, communication, and organisation are key.
Key Responsibilities- Manage and maintain client accounts
- Handle incoming queries via phone and email
- Process orders, updates, and account information accurately
- Build and maintain strong client relationships
- Support internal teams with administrative duties
- Ensure all records are kept up to date and compliant
- Previous experience in an administrative or account handling role (preferred)
- Strong communication and customer service skills
- Excellent attention to detail
- Good IT skills (Microsoft Office, email systems, databases)
- Ability to work independently and as part of a team
- Organised and proactive approach to workload
- Competitive hourly rate of £12.71
- Monday to Friday working hours - no weekends
- Friendly and supportive team environment
- Stable position
- Training and development opportunities
The position begins as a temporary assignment, with the possibility of longer-term employment.
Apply now or for more information call 01942 492198.
Account Handler in Leigh employer: TaskMaster Resources
At Taskmaster Resources, we pride ourselves on being an excellent employer, offering a friendly and supportive team environment in Leigh. With competitive pay, Monday to Friday working hours, and opportunities for training and development, we ensure our Account Handlers can thrive both personally and professionally. Join us to enjoy a stable position with the potential for long-term employment while making meaningful contributions to client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler in Leigh
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like TaskMaster Resources.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like TaskMaster Resources. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Account Handler in Leigh
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to TaskMaster Resources.
How to prepare for a job interview at TaskMaster Resources
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in TaskMaster Resources's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services TaskMaster Resources offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
